Jessica Christopher Email & Phone Number

Chicago, Illinois, United States

Greater Chicago Area

• Diagnoses, troubleshoots, and escalates property management system issues as required and ensures resolution.• Assist with document procedures and processes • Identify and escalate high end system tickets • Provide local and remote end user support by resolving property management system (Entrata) issues • Assist with overseeing renter's insurance program for 127 student housing properties • Contribute with updating and creating new system initiatives • Update software settings to increase property efficiencies • Assist in property system migrations• Test, review and process system enhancements• Create training material: how-to documents and how-to videos

One Illinois

• Respond to inquiries from prospective and current residents about property services, resident accounts, and other resident inquiries • Process room assignments, transfers, move-ins and move-outs • Manage current and previous resident financial accounts • Maintain property files and accounts • Prepare daily, weekly, and monthly reports • Process evictions • Participates in the development of budgets • Works to ensure that expenses are in accordance with the budget • Review and input invoices

Johnson Creek Crossing

• Assist with hiring process, conducting interviews • Head of marketing and promotional events • Establish and maintain a rapport with current and prospective residents • Qualify and negotiate leases with prospective resident • Oversee the leasing team act as floor supervisor • Provide motivation and oversee sales goals on a daily basis • Track closing ratios per leasing professional and community assistants • Assist with resident financial accounts • Provide weekly and quarterly reports

Johnson Creek Crossing

• Assist with hiring process, conducting interviews • Head of marketing and promotional events • Establish and maintain a rapport with current and prospective residents • Qualify and negotiate leases with prospective resident • Oversee the leasing team act as floor supervisor • Provide motivation and oversee sales goals on a daily basis • Track closing ratios per leasing professional and community assistants • Assist with resident financial accounts • Provide weekly and quarterly reports

• Established and maintained a rapport with current and prospective residents • Processed eviction paperwork when necessary • Processed and pursued delinquent and collection accounts • Carried out monthly renewal promotions • Maintained a 96% or above occupancy at all times