Jess Vice (They/Them) Email & Phone Number

Spokane, Washington, US

I help kick off Orca projects with in-depth research, market and industry analysis, and stakeholder and customer interviews. I shape my findings into strategic recommendations for creative, web, marketing, and more. All of the work I do provides a solid foundation for brands to grow at a manageable pace, improve the customer experience, and authentically.

Salt Lake City, Utah, US

I work with Right On clients to understand and articulate their competitive landscape, their natural strengths, and their unique value propositions. Then I build executable content strategies for them with clear goals, ideal outcomes, and recommended metrics for success. My work sets up writers, marketing teams, and brand managers to own their brand story.

I offer:- UX Research: goal setting, discovery workshops, qualitative research, user interviews, current state and ideal state user journey maps, archetypes and personas, JTBD, heatmap implementation and analysis, competitive and industry analysis, task-based testing- Strategy: brand strategy, content strategy, go-to-market strategy; sitemaps and.

Salt Lake City, UT, US

I lead a team of brand, experience, UX, and media strategists in creating thoughtful, human-centered approaches for our clients. We worked hard to listen first, collaborate often, and think two steps ahead. We built measurable strategies around our clients' desired outcomes. I also supplied the research discipline in client-facing work, and participated in.

Salt Lake City, UT, US

I provided the intention and infrastructure for web designs, drawing from stakeholder interviews, customer needs, and agency capabilities. I built the logical and strategic foundations for more than 20 websites; one specifically requested to follow the atomic design approach.

New York, NY, US

I managed one of several product lines’ UX, gathering insights from day-to-day users, collaborating across product lines to reduce duplication of work, establishing design and research standards, and leading workshops, brainstorms, or all-hands sessions whenever necessary. In this role, I regularly worked with users, the dev and design teams, leadership.

Woodstock, GA, US

I began as a writer, pitching article ideas and working with my editor to refine them. I quickly took over editing responsibilities, planning quarters of upcoming content, soliciting writers, sifting through pitches, helping writers edit and refine their drafts, and calendaring and publishing content.

Draper, UT, US

I lead the UX team in UX research and usability testing for marketing, data science, design, and sales. I also lead the ground-up rebuild of two internal POS systems, using data-driven recommendations, user feedback, and usability testing. I regularly consulted across departments on web, software, and app best practices and partnered with the data science.

Draper, UT, US

As a UX team of one, I served more than a dozen marketing and sales teams, bringing website analytics and user research to bear on new projects. I ran investigative research for site changes, A/B tests, and redesigns, and offered industry research examples and best practices to guide new initiatives.

Draper, UT, US

I was tasked with identifying internal knowledge sharing issues, researching solutions to those barriers, purchasing and setting up my chosen solution, implementing it across several departments, and training employees on the use and standards for a KMS. I accomplished all of this within 6 months.

Draper, UT, US

I joined Clearlink to help shape and direct the content strategy role, to provide content standardization and effective collaboration across marketing teams. I also advocated for a user-first approach in all content marketing efforts.

I spent two years as the key copywriter in client branding projects. I quickly transitioned to a higher-level systems approach to content strategy across client sites and for the AREA203 experience.

Chattanooga, Tennessee, US

Chattanooga, TN, US