Jess Vice (They/Them)

Jess Vice (They/Them) Email and Phone Number

Lead Researcher and Strategist @ Kit @ Kit Research and Strategy
Jess Vice (They/Them)'s Location
Roanoke, Virginia, United States, United States
Jess Vice (They/Them)'s Contact Details

Jess Vice (They/Them) personal email

Jess Vice (They/Them) phone numbers

About Jess Vice (They/Them)

Co-founder of Kit Research and Strategy. I’m a writer at heart - my curiosity about the backstory and my ability to manage complex plots has made me perfectly suited for the research and strategy work I do every day. My favorite part of the process is synthesis - collecting all the pieces we’ve dug up and putting them together to see the larger patterns at work.At Kit, I serve as our Lead Researcher and Strategist. Here's what I do best:. Interviews and Customer Experience Research so you can be confident you know your customers’ interests, needs, and goals. Findings Synthesis so you have a deep understanding of how your customers’ needs tie into your business goals and the current market. Strategic Direction so you and your team know which steps you should take to get closer to your business goals. Defining Goals and Outcomes so you feel confident in your business direction and aligned around your customers’ needsYou can also learn more about me at JessViceUX.com.

Jess Vice (They/Them)'s Current Company Details
Kit Research and Strategy

Kit Research And Strategy

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Lead Researcher and Strategist @ Kit
Jess Vice (They/Them) Work Experience Details
  • Kit Research And Strategy
    Co-Founder, Lead Researcher And Strategist
    Kit Research And Strategy Dec 2024 - Present
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  • Orca // Killer Creative
    Fractional Ux Director & Strategist
    Orca // Killer Creative Apr 2024 - Present
    Spokane, Washington, Us
    I help kick off Orca projects with in-depth research, market and industry analysis, and stakeholder and customer interviews. I shape my findings into strategic recommendations for creative, web, marketing, and more. All of the work I do provides a solid foundation for brands to grow at a manageable pace, improve the customer experience, and authentically represent themselves in a crowded world.
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  • Right On
    Senior Brand Strategist
    Right On Nov 2023 - Present
    Salt Lake City, Utah, Us
    I work with Right On clients to understand and articulate their competitive landscape, their natural strengths, and their unique value propositions. Then I build executable content strategies for them with clear goals, ideal outcomes, and recommended metrics for success. My work sets up writers, marketing teams, and brand managers to own their brand story and reach key audiences with messages that resonate.
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  • Freelance
    Ux Researcher & Strategist
    Freelance Aug 2007 - Present
    I offer:- UX Research: goal setting, discovery workshops, qualitative research, user interviews, current state and ideal state user journey maps, archetypes and personas, JTBD, heatmap implementation and analysis, competitive and industry analysis, task-based testing- Strategy: brand strategy, content strategy, go-to-market strategy; sitemaps and information architecture, wireframes, lite prototypes; proof-of-concept testingAlways with UX best practices for websites, software, applications, and real-life experiences in mind: mobile-first, accessible, human-centered, environmentally conscious
  • Struck
    Strategy Director
    Struck Nov 2021 - Oct 2023
    Salt Lake City, Ut, Us
    I lead a team of brand, experience, UX, and media strategists in creating thoughtful, human-centered approaches for our clients. We worked hard to listen first, collaborate often, and think two steps ahead. We built measurable strategies around our clients' desired outcomes. I also supplied the research discipline in client-facing work, and participated in new business and marketing.
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  • Struck
    Ux Strategist
    Struck Jan 2021 - Dec 2021
    Salt Lake City, Ut, Us
    I provided the intention and infrastructure for web designs, drawing from stakeholder interviews, customer needs, and agency capabilities. I built the logical and strategic foundations for more than 20 websites; one specifically requested to follow the atomic design approach.
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  • Berkadia
    Product Research & Strategy
    Berkadia Mar 2019 - Mar 2020
    New York, Ny, Us
    I managed one of several product lines’ UX, gathering insights from day-to-day users, collaborating across product lines to reduce duplication of work, establishing design and research standards, and leading workshops, brainstorms, or all-hands sessions whenever necessary. In this role, I regularly worked with users, the dev and design teams, leadership, adjacent departments, and interviewees - I was kind of like a mediator or therapist inside the organization.
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  • Ux Booth
    Ux Editor And Writer
    Ux Booth Aug 2015 - Jan 2019
    Woodstock, Ga, Us
    I began as a writer, pitching article ideas and working with my editor to refine them. I quickly took over editing responsibilities, planning quarters of upcoming content, soliciting writers, sifting through pitches, helping writers edit and refine their drafts, and calendaring and publishing content.
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  • Clearlink
    Ux Lead
    Clearlink Jun 2018 - Dec 2018
    Draper, Ut, Us
    I lead the UX team in UX research and usability testing for marketing, data science, design, and sales. I also lead the ground-up rebuild of two internal POS systems, using data-driven recommendations, user feedback, and usability testing. I regularly consulted across departments on web, software, and app best practices and partnered with the data science team to bring quant and qual together.
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  • Clearlink
    Ux Strategist
    Clearlink Jun 2016 - May 2018
    Draper, Ut, Us
    As a UX team of one, I served more than a dozen marketing and sales teams, bringing website analytics and user research to bear on new projects. I ran investigative research for site changes, A/B tests, and redesigns, and offered industry research examples and best practices to guide new initiatives.
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  • Clearlink
    Knowledge Management Strategist
    Clearlink Aug 2016 - Mar 2017
    Draper, Ut, Us
    I was tasked with identifying internal knowledge sharing issues, researching solutions to those barriers, purchasing and setting up my chosen solution, implementing it across several departments, and training employees on the use and standards for a KMS. I accomplished all of this within 6 months.
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  • Clearlink
    Content Strategist & User Advocate
    Clearlink Jun 2013 - Jun 2016
    Draper, Ut, Us
    I joined Clearlink to help shape and direct the content strategy role, to provide content standardization and effective collaboration across marketing teams. I also advocated for a user-first approach in all content marketing efforts.
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  • Area203
    Content Strategist
    Area203 Aug 2010 - May 2013
    I spent two years as the key copywriter in client branding projects. I quickly transitioned to a higher-level systems approach to content strategy across client sites and for the AREA203 experience.
  • Chi Memorial
    Freelance Writer
    Chi Memorial Aug 2007 - Aug 2009
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  • Maycreate Idea Group
    Freelance Writer
    Maycreate Idea Group Jul 2008 - Oct 2008
    Chattanooga, Tennessee, Us
    View
  • Cityscope® Magazine
    Writer
    Cityscope® Magazine Apr 2006 - Jun 2008
    Chattanooga, Tn, Us
    View

Jess Vice (They/Them) Skills

Content Strategy Email Marketing Web Content Social Networking Press Releases Advertising Wordpress Content Management Marketing Copy Content Development Marketing Communications Digital Strategy Newsletters Corporate Communications Media Relations Seo Copywriting Blogging Social Media Video Copywriting Ghostwriting Social Media Marketing Digital Media Brand Development Online Marketing User Experience Google Analytics Creative Direction Web Content Management Web Analytics Interpersonal Skill Creative Writing Web Content Writing Marketing User Experience Testing User Experience Design User Research User Interface Design User Interaction Customer Experience Design Customer Experience Remote User Testing Wireframing Usability Testing Qualitative Research User Journeys Strategic Thinking

Jess Vice (They/Them) Education Details

  • Gardner-Webb University
    Gardner-Webb University
    English - Writing

Frequently Asked Questions about Jess Vice (They/Them)

What company does Jess Vice (They/Them) work for?

Jess Vice (They/Them) works for Kit Research And Strategy

What is Jess Vice (They/Them)'s role at the current company?

Jess Vice (They/Them)'s current role is Lead Researcher and Strategist @ Kit.

What is Jess Vice (They/Them)'s email address?

Jess Vice (They/Them)'s email address is je****@****dia.com

What is Jess Vice (They/Them)'s direct phone number?

Jess Vice (They/Them)'s direct phone number is +180142*****

What schools did Jess Vice (They/Them) attend?

Jess Vice (They/Them) attended Gardner-Webb University.

What are some of Jess Vice (They/Them)'s interests?

Jess Vice (They/Them) has interest in Home Repair, Cooking, Top Gear, Rock Climbing, Road Trips, Reading, Painting.

What skills is Jess Vice (They/Them) known for?

Jess Vice (They/Them) has skills like Content Strategy, Email Marketing, Web Content, Social Networking, Press Releases, Advertising, Wordpress, Content Management, Marketing Copy, Content Development, Marketing Communications, Digital Strategy.

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