Jessy Auclair Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Irvine, California, United States

• Project & Product Manager for the company's cloud based platform ensuring constant improvement and new feature implementations to satisfy internal teams and clients. • Complete more than 60 highly technical projects.• Implement 100+ complex workflows. Train thousands of stakeholders on best practices. • Learn entire localization and mastering process to be able to support their teams in transitioning from manual offline processes to cloud-based automated platform. • Support international teams in US, UK, Canada, Australia, Spain, France, India, Japan, China and Korea for new client requests, escalations, trainings and process improvements. • Lead multiple projects with API, payloads and JSON integration.• Proactively identify new features to add to product to bring in more revenue and improve efficiency while leveraging effective client/user stories. • Develop project plans outlining scope, timelines, deliverables, and resource requirements.• Conduct thorough risk assessments and establish contingency plans.• Create process diagrams to present to stakeholders. • Communicate project updates to stakeholders at various levels.• Create customized reporting to help internal teams with various KPI’s.• Allocate resources efficiently to meet project requirements and deadlines.• Track project timelines and milestones, adjusting schedules as needed to accommodate changes.• Implement strategies to enhance project efficiency and streamline processes.• Proactively address issues, making data-driven decisions to keep the project on track.• Solicit stakeholders feedback and make adjustments to enhance overall satisfaction.• Conduct post-project evaluations to identify successes and areas for improvement.• Stay abreast of emerging trends and incorporate relevant innovations into project management methodologies.• Maintain thorough project documentation, including status reports, meeting agendas, meeting minutes, change logs and best practices.

Burbank, California

• Manage biggest Canadian OTT streaming platform account (Ignite from Rogers Communications) bringing in $250,000/month in direct revenue.• Oversee delivery of 1000+ titles monthly. Includes content acquisition, asset formatting, processing, packaging and delivery for SVOD, TVOD, PVOD and EST.• Promoted within a year to add team leader responsibilities to my duties.• Build and manage 2 new international teams to support business needs (interview, train, and mentor).• Increase On Time Delivery from 91% to 99% for all clients in less than a year. • Liaise with all major Hollywood studios and independents to acquire assets on time. • Building and nurturing healthy working relationships with client.• Prepare and lead bi-weekly sync meetings and quarterly business reviews with client.• Handle day-to-day client requests and escalations.• Maintain internal and external communication to exceed client expectations.• Research the market and industry standards to proactively identify new digital media opportunities and processes. • Pitch new ideas and services to client to augment business revenue.• Coordinate with various internal teams to accommodate new client requests.• Provide client with timelines and costs analysis for new service implementations.• Manage teams of 10-12 account managers and account coordinators (mentoring to develop both technical and soft skills).

Burbank, Ca

• Complete 500+ complex theatrical creative projects from client order to final delivery. • Capture creative intent of movie directors and translate into engaging and immersing sound experiences. • Lead hundreds of high profile client reviews and make requested changes on the spot.• Hire, train and manage team of 10+ audio designers to provide 24/7 support.• Build and nurture healthy working relationships with all major Hollywood studios, distribution groups and internal teams.• Enforce compliance of Motion Picture Association of America best practices.• Define project timelines and milestones, to ensure studio needs are consistently exceeded. • Purchase, assemble and maintain multiple audio/video workstations.• Perform audio recording, design and mixing using Pro Tools.• Create and implement comprehensive and engaging training programs for new employees.• Mentor employees to develop technical and soft skills.• Partner with cross-functional internal teams to establish new tools and workflows. • Manage quality control, risk assessment, time and resources management.• Develop, implement and optimize workflows and best practices.• Troubleshoot arising issues and provide strategic solutions.• Create clear documentation that can be leveraged by internal and external teams (using Confluence). • Supervise and train 3rd party vendors to use proprietary softwares and processes to create top quality audio immersive experiences. • Monitor and report progress to management and clients on a regular basis.• Set realistic goals and schedule employees accordingly.• Deliver assets to digital cinema labs and assist them in mastering & QC of Digital Cinema Packages.• Liaise with international studios and labs to coordinate projects and meet deadlines.• Constantly adapt to ever changing deadlines. • Be a consistent positive leader with empathy and adaptive communication.• Identify possible improvements and drive initiatives to make proper adjustments.