Jestin James Email & Phone Number

Victoria, Bc, Ca

Victoria, British Columbia, Canada

London, Ontario, Canada

Demonstrated in-depth knowledge of a wide range of technology products, including computers, printers, software, and accessories.Stayed updated on the latest technology trends and features to provide customers with informed purchasing decisions.Provided exceptional customer service, earning consistent positive feedback and high customer satisfaction scores.Assisted customers in selecting the right technology products to meet their specific needs and requirements.Developed a… Show more Demonstrated in-depth knowledge of a wide range of technology products, including computers, printers, software, and accessories.Stayed updated on the latest technology trends and features to provide customers with informed purchasing decisions.Provided exceptional customer service, earning consistent positive feedback and high customer satisfaction scores.Assisted customers in selecting the right technology products to meet their specific needs and requirements.Developed a network of repeat customers through personalized service and follow-up.Worked closely with other departments, such as inventory and logistics, to ensure product availability and timely delivery to customers.Successfully upsold and cross-sold technology solutions to meet or exceed monthly and quarterly revenue goals. Show less

Brampton, Ontario, Canada

Assisted customers in making informed purchasing decisions by providing expert advice on sporting goods and equipment.Demonstrated deep knowledge of various sports productsActively engaged with customers, actively listening to their needs and recommending appropriate products based on their preferences and requirements.Handled customer inquiries, concerns, and complaints in a professional and courteous manner, ensuring a positive shopping experience.Collaborated with the sales… Show more Assisted customers in making informed purchasing decisions by providing expert advice on sporting goods and equipment.Demonstrated deep knowledge of various sports productsActively engaged with customers, actively listening to their needs and recommending appropriate products based on their preferences and requirements.Handled customer inquiries, concerns, and complaints in a professional and courteous manner, ensuring a positive shopping experience.Collaborated with the sales team to meet sales targets and contribute to the overall success of the store.Stayed up-to-date with the latest industry trends and product developments to offer up-to-date and accurate information to customers.Utilized effective communication and interpersonal skills to build strong relationships with customers, fostering loyalty and repeat business. Show less

Kochi, Kerala, India

As a Data Specialist at JATO Dynamics, I played a critical role in monitoring the events of the automotive markets, collecting relevant information, and entering it into proprietary software while following company procedures and guidelines. Working within a virtual team, I contributed to delivering accurate research of different sets of automotive data, including price lists, specifications, and public incentives, to our clients. My experience in this role has enabled me to develop a deep… Show more As a Data Specialist at JATO Dynamics, I played a critical role in monitoring the events of the automotive markets, collecting relevant information, and entering it into proprietary software while following company procedures and guidelines. Working within a virtual team, I contributed to delivering accurate research of different sets of automotive data, including price lists, specifications, and public incentives, to our clients. My experience in this role has enabled me to develop a deep understanding of the automotive market and honed my skills in data collection, analysis, and reporting. Additionally, I have developed strong collaboration and communication skills, which have been critical to working effectively within a virtual team and delivering high-quality research to clients. Show less

India

As an AMG Sales Expert at a Mercedes Benz dealership, I was responsible for managing the overall Sales, Marketing, and Training vertical, including conducting trainings for AMG Cars to normal Mercedes Benz executives and managing customer data. Leveraging my expertise in sales and marketing, I developed and implemented effective strategies to drive sales and grow the business. Additionally, I utilized my extensive knowledge of AMG Cars to provide in-depth trainings to normal Mercedes Benz… Show more As an AMG Sales Expert at a Mercedes Benz dealership, I was responsible for managing the overall Sales, Marketing, and Training vertical, including conducting trainings for AMG Cars to normal Mercedes Benz executives and managing customer data. Leveraging my expertise in sales and marketing, I developed and implemented effective strategies to drive sales and grow the business. Additionally, I utilized my extensive knowledge of AMG Cars to provide in-depth trainings to normal Mercedes Benz executives, enabling them to better understand and sell these vehicles to customers. With a focus on customer data management, I ensured that all customer information was accurately and efficiently recorded and utilized to enhance the overall customer experience. My experience in this role has enabled me to develop a deep understanding of the automotive industry and honed my skills in sales, marketing, and customer service. Overall, I am committed to utilizing my expertise to drive success for the dealership and provide exceptional service to all customers Show less

Kochi, Kerala, India

As a Product Genius at BMW, I was responsible for acting as a neutral customer consultant to inform product specifications, features, and how-to-use guidelines. Serving as a brand ambassador, I ensured smooth coordination for dealer events while keeping customer interests at the center. Additionally, I provided technical training for Sales Consultants and led a team of professionals, ensuring they were updated on product features and brand values. Utilizing my expertise in the automotive… Show more As a Product Genius at BMW, I was responsible for acting as a neutral customer consultant to inform product specifications, features, and how-to-use guidelines. Serving as a brand ambassador, I ensured smooth coordination for dealer events while keeping customer interests at the center. Additionally, I provided technical training for Sales Consultants and led a team of professionals, ensuring they were updated on product features and brand values. Utilizing my expertise in the automotive industry, I conducted regular performance reviews and analyses to meet assigned KPIs within stipulated timelines. Through my experience, I developed a deep understanding of BMW products and honed my skills in customer service, leadership, and performance analysis. Overall, I am committed to utilizing my expertise to drive success for BMW and provide exceptional service to all customers. Show less

As a Brand Manager, I played a pivotal role in shaping the brand's identity, driving customer engagement, and increasing brand loyalty. I was responsible for developing and executing comprehensive marketing strategies aimed at increasing brand awareness and market share. My focus was on creating a strong, consistent brand presence across all platforms, from digital marketing to in-store experiences.In this role, I conducted extensive market research and competitive analysis to… Show more As a Brand Manager, I played a pivotal role in shaping the brand's identity, driving customer engagement, and increasing brand loyalty. I was responsible for developing and executing comprehensive marketing strategies aimed at increasing brand awareness and market share. My focus was on creating a strong, consistent brand presence across all platforms, from digital marketing to in-store experiences.In this role, I conducted extensive market research and competitive analysis to understand customer preferences and industry trends. Based on these insights, I developed targeted marketing campaigns that effectively communicated the brand's values and offerings. I worked closely with cross-functional teams—including sales, product development, and external agencies—to ensure alignment with the overall business objectives and to create campaigns that resonated with our target audience. Show less

As a Service Advisor, I developed a deep understanding of vehicle maintenance, repair processes, and customer service excellence. In this role, I was the primary point of contact for customers, responsible for managing all aspects of their vehicle's service needs. From the initial consultation to the completion of repairs, I ensured that each customer received personalized, clear communication and support throughout their service experience.I leveraged my technical knowledge to… Show more As a Service Advisor, I developed a deep understanding of vehicle maintenance, repair processes, and customer service excellence. In this role, I was the primary point of contact for customers, responsible for managing all aspects of their vehicle's service needs. From the initial consultation to the completion of repairs, I ensured that each customer received personalized, clear communication and support throughout their service experience.I leveraged my technical knowledge to effectively diagnose issues and explain repair processes in simple terms, ensuring customers understood their options. By collaborating with technicians and parts departments, I coordinated service timelines, monitored repair progress, and kept customers informed every step of the way. My goal was always to provide transparent, trustworthy advice that empowered customers to make informed decisions about their vehicle care. Show less

India

Throughout my career as an Accessory Champion, I have developed extensive expertise in accessory sales, product management, and customer engagement. Starting in this role, I was responsible for driving accessory sales by understanding customer needs and preferences, and recommending the best products to enhance their vehicle experience. My role involved working closely with customers, offering personalized solutions that not only met their functional requirements but also elevated the… Show more Throughout my career as an Accessory Champion, I have developed extensive expertise in accessory sales, product management, and customer engagement. Starting in this role, I was responsible for driving accessory sales by understanding customer needs and preferences, and recommending the best products to enhance their vehicle experience. My role involved working closely with customers, offering personalized solutions that not only met their functional requirements but also elevated the aesthetics and performance of their vehicles. Show less

Graduate Certificate In Customer Relationship Marketing And Sales Management

Achieved the President’s Honour for outstanding academic performance.

Graduate Certificate In Business

Completed an intensive Graduate Certificate in Business from Algoma University, a program designed to provide a comprehensive.

Bachelor Of Technology In Automobile Engineering

Grow Faster With Crm - Fanshawe College

Activities and Societies: 1. Marketing Cloud Basics 2. Service Cloud Basics 3. Sales Cloud Basics 4. Salesforce CRM Excited to Share My.