Key roles:* Oversees design, marketing, promotion, delivery and quality of programs, products and services* Assures the organization and its mission, programs, products and services are consistently presented in strong, positive image to relevant stakeholders* Recommend and oversees organization's technology need, acquisition, and team.* Oversees operations of organization* Assures the organization and its mission, programs, products and services are consistently presented in strong, positive image to relevant stakeholders* Implements plans* Manages human resources of organization* Manages financial and physical resources* Formulates policies and planning recommendations to the Board* Decides or guides courses of action in operations by staff* Supports motivation of employees in organization products/programs and operations* Advocates / promotes organization and stakeholder change related to organization mission* Advises the Board* Assists in the selection and evaluation of board members* Makes recommendations, supports Board during orientation and self-evaluation* Supports Board’s evaluation of Chief Executive* Recommends yearly budget for Board approval and prudently manages organization’sresources within those budget guidelines according to current laws and regulations

Key Roles:HR Management: * Maintain an appropriate level of human resource management and employment law knowledge, along with the latest trends and best practices. * Acquiring and retaining talent, while interpreting data and trends as part of advising.* Collaborate and maintain trusting working relationships to develop strategies, anticipating and preparing for future business needs. Ensure alignment with company and business objectives.Sales Management:* Client Acquisition - Creating new opportunities and upselling current customers.Achieving sales KPIs and targets - finalizing all sales in a timely manner. Identify upgrade opportunities with existing client base and generate new sales from these organizations.* Presentation and negotiation – Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner. Negotiate contracts as required, maintaining a balance between optimal service and value for the client and profit margins.* CRM maintenance – Maintain accurate records of your business development activities on the CRM system. Ensure all documentation is complete post sales to set up trials and to move the client to a subscription.* Account management – Manage the accounts of new clients to maintain satisfaction until they are passed on to a dedicated Onboarding Success Team or a dedicated Account Manager.Partner management – Work with local industry to promote products and brand. Technology Projects Management:* Collaborate with our users to understand the problems they face on a day-to-day basis.* Maintain relationships with internal stakeholders to identify business opportunities, unmet needs, or pain points to improve products.* Collaborate to define a prioritized product roadmap.* Document product features as they are delivered and assist the go-to-market process through knowledge sharing.* Collaborating closely with the development teams, our UX designers, and the wider product team.

Key Roles:• Oversee the development and maintenance of the IT strategic plan.• Approve vendors used by the organization and monitors their financial condition.• Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance; • Coordinate priorities between the IT department and user departments; and Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels. • Improves productivity and availability of business processes, and people.• Increases productivity by automating manual processes and by preventing problems before they occur.• Ensures that vital IT assets are up and running when required meeting business service needs.• Reduce complexity.• Optimizes operating systems, networks, and middleware, ensuring maximum performance to enable business success.• Leverage intelligent automation to free up key IT professionals to focus on high value projects.• Quickly determines the root cause of problems.• Reduce costs by right sizing and right timing infrastructure resource deployments.• Collects data more accurately and efficiently.• Provides an enterprise-wide view of all components of IT infrastructure.• Aligns business and IT.• Proactively notify appropriate resources of potential threats to application availability.• Sends alerts to central repository for correlation and prioritization.• Correct problems and align them to business requirements rather than resolving them in the order they occur.

Manage Oracle database administration assignments for diverse industry clients. Enhance database performance, perform restores, implement recovery procedures, handle performance tuning and conduct regular system backups. Ensure technical and functional designs meet business requirements. Key Projects:• Served as DBA or project lead in the completion of 80+ medium- to large-scale implementations, managing projects from business requirements analysis to solutions delivery and support.• Managed a $1.2 million data-integration project for financial services firm that consolidated information from accounting applications, third-party market data and internal equities/fixed income applications.• Contributed to furniture retailer's 15% revenue growth in 2009 by standardizing content from disparate databases, enabling sales and support staff to quickly respond to customer requests.• Created Web-enabled, group-scheduling system for a large university, allowing students to view and print schedules for current and future semesters. Delivered solution on time, on spec and on budget.• Innovated time-saving, robust employee data-intake system that automated database update functions, enabling new salary and process-exception information to be automatically populated.• Developed and tested storage strategies and disaster-recovery plan for large manufacturing company's operational database, delivering solution that guaranteed recovery performance and high availability.• Enhanced end users' understanding of database systems by conducting pre-implementation workshops, delivering group and individual training sessions and creating user-friendly training materials.

Consulted with client companies to provide Web-based and network solutions along with strategic planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives.Key Contributions:• Directed the implementation and performance tuning of Windows 2003 Server environment for client’s global operations. Delivered a major improvement over old VPN system that catapulted productivity of remote sales force.• Led in-house and consultant team in large-scale Linux server upgrade for multinational consulting firm, which significantly enhanced system performance.• Resolved a history of problematic network failure by troubleshooting LAN/WAN connections between multiple stores for a regional retail chain.• Drove a 25% decrease in Web site downtime by migrating RaQ4 server sites and online stores to Linux server. Corrected server configuration problems, wrote scripts to ensure smooth server/reboot functioning, and assisted with a variety of Linux-based inquiries and concerns.• Replaced major manufacturer’s vulnerable network with robust security through joint architecture of firewall and DHCP.• Stabilized, expanded and protected client network and PC environment. Built new file servers to maximize Web hosting, terminal server, file/print sharing and domain control performance.