• Interacted face-to-face with customers on a daily basis to assist with front-desk purchases, provide product information, and resolve complaints in order to provide a friendly, positive sales experience.• Prepared and served food, beverages and specialty products based on order monitor to ensure service efficiency and accuracy.• Assisted team with general housekeeping duties, inventory management and customer support during high sales periods.• Provide on-the-job training to new hires to ensure compliance with all health and safety procedures, job duties, and corporate polices are met.

• Provided guests with exceptional service and dining experience by answering queries regarding menu items, making recommendations as appropriate, addressing complaints promptly, and performing consistent check-ins to ensure satisfaction.• Maintained accuracy by balancing daily registers, point of sale (POS) systems, handling payments, and generating sales reports to support financial and administrative objectives.• Protected business, staff and customers by demonstrating awareness of legal service requirements and monitoring alcohol consumption.

• Worked with store employees and management team to develop engaging and aesthetically appealing merchandise displays to drive sales traffic.• Assisted customers by securing purchases, packaging orders and transporting heavy items.• Minimized process discrepancies by optimizing delivery workflow, managing inventory, and updating product with price changes.• Maintained compliance with food and health safety protocols, standard operating procedures and corporate policies.