Jesus Delgado Email and Phone Number

Commercial ProductsVirtual, B2B, APIs

• Manage Dev projects for all EDM teams (Report Dev, Capabilities Dev, ETL, EDW, Data Engineering Platforms/Strategies) & support other Enterprise EDM Integration & Infrastructure Projects• Define project tasks with technical resources• Work with resource managers & other PMs to manage resource allocation; Prioritization discussions• Develop, manage, & maintain project schedules• Monitor & report project progress to stakeholders in a timely manner & track project deliverables• Risks: Manage & implement project changes upon identifying risks• Collect & analyze business requirements & translate to the development team• Project Management best practices

• Maintained an average ticket resolution of 1.5 days per request by efficiently prioritizing urgent requests & code sharing via SFTPs with team members for common requests.• Varying internal/external Ad Hoc reporting & Data Modeling requests across multiple SQL Databases• Researched &/or recommended unique & creative solutions to customer requests• Managed Iris reporting security groups & subscription engine• Monitored daily operational data flows in the reporting environment – report issues & root cause solution• Admin SQL Server Reporting Services (SSRS)- New report setups & deployments

• Owned the financial relationship between InComm & assigned merchants/partners• Collected over 40M MXN from delinquent Mexico accounts & 5M from domestic accounts by auditing all price anomalies including contract pricing. • Decreased the monthly variances from 12% to less than 3% by completing & implementing quarterly price audits with account teams• Used different software tools to manipulate & analyze internal/external data of varying formats, while maintaining the integrity of the data- millions of records• Conducted meetings with external parties to obtain workable data, build financial cases while maintaining accuracy of data, present data to external parties, & collect sums due InComm

• Increased efficiency by over 50% by automating the billing delivery & process for invoice validations for LATAM accounts. • Managed daily, weekly, monthly AR accounts for LATAM Hong Kong, & Taiwan• Provided support to Account Managers & Finance team with configuration issues, Ad hoc reporting, & setup of any unique Billing processes• Support middle & back office teams with discrepancies

Operate 3 million dollar units; Multi-unit operatingStore openingsSupervise 45+ employeesAnalyze reports to take direction on where to maximize profitability