Jesus Aguilera Email and Phone Number
At 211 San Diego, I leverage my attention to detail and bilingual proficiency in English and Spanish to manage resources and data effectively. My role builds on a robust foundation in customer service, honed through my tenure as Front Desk Manager at Marriott International, where I elevated operational efficiency and guided a dedicated team.My motivation lies in refining my analytical competencies and expanding my knowledge in data management. With a background that includes education from Southwestern Community College District, I am committed to delivering excellence in every facet of my professional journey, ensuring meticulous data handling and fostering a collaborative environment.
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Resource And Data Specialist211 San Diego May 2022 - PresentSan Diego County, California, United States
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Client Experience Coach211 San Diego Dec 2021 - May 2022San Diego, California, United States• Analyze agent interactions to identify trends and improve service delivery, enhancing overall client satisfaction • Coach agents on effective call navigation strategies and client interactions, resulting in improved service quality. • Collaborate with supervisors to provide actionable feedback for agent development, boosting agent performance Support training initiatives to enhance agent proficiency, ensuring consistent and high-quality service delivery. •
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Community Connector Agent211 San Diego Oct 2021 - Dec 2021• Answered inbound calls from county residents, providing information and assistance on various county services and resources • Provided accurate information regarding county programs, services, and regulations • Engaged in community outreach initiatives to inform residents about available county resources • Assisted during emergencies or cruises by providing information and coordinating resources for affected residents • Continuously monitored and improved personal productivity, quality scores, client satisfaction survey scores, and efficiency •
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Front Desk ManagerMarriott International Oct 2019 - Mar 2021Oversaw the reservation system, managing room availability and ensuring accurate bookingsPrepared and presented reports on front desk performance, guest feedback, and operational metricsScheduled staff shifts, ensuring adequate coverage and efficient operationsConducted regular audits of front desk operations to ensure compliance with company policiesSupervised and mentored front desk staff, providing training, guidance, and performance evaluations -
CaregiverComfort Keepers Feb 2018 - Mar 2020• Monitored and recorded vital signs such as blood pressure, temperature, and pulse as needed • Offered empathy, understanding, and reassurance to clients, addressing their emotional and psychological needs • Communicated effectively with family members, healthcare providers, and other caregivers to ensure continuity of care and address any concerns • Aided patients to perform physical therapy exercises, to help improve their quality of life.
Jesus Aguilera Education Details
Frequently Asked Questions about Jesus Aguilera
What company does Jesus Aguilera work for?
Jesus Aguilera works for 211 San Diego
What is Jesus Aguilera's role at the current company?
Jesus Aguilera's current role is Resource and Data Specialist | Data Management | Nursing Student.
What schools did Jesus Aguilera attend?
Jesus Aguilera attended Southwestern Community College District.
Not the Jesus Aguilera you were looking for?
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Jesus Aguilera
Bsa In Human Development And Family Sciences At The University Of Texas At Austin - Minor In FrenchAustin, Tx -
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Jesus Aguilera
Ladera Ranch, Ca4amazon.com, amazon.com, amazon.com, ge.com
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