Timely process high-volume paper filings, including collating, copying, distributing for signature, scanning, and mailing hardcopy US Immigration filingsTriage and escalate urgent US Immigration cases to appropriate teamsTrack, accurately update, and confirm case status within case management software tool in real timeRun and analyze case status reports within case management toolConduct data audits and work with stakeholders to ensure data integrity

Handled the onboarding process for new hires via phone and emailCoordinated candidate interviews and interview feedbackCoordinated with IT team to schedule new hire IT set upCoordinated with hiring managers to plan a new hire’s first dayMet virtually/on-site with 1-5 candidates for HR orientation on a weekly basisInitiated and monitored pre-employment background checks and drug screensPosted requisitions and updated candidate tracking in an applicant tracking systemEntered employee details into HR systemCreated and maintained dynamic reports with PivotTablesTrained managers and new hires on ATS, background check vendor, and several key programsCoordinated flight and hotel for candidates traveling for onsite interviewsWorked with Executive Assistants to coordinate Executive Team calendars for interviewsDeveloped new hire orientation (NHO) presentationProvided day-to-day HR support for employees

Supported applicants from the application to the onboarding process via email and phoneCollected and processed documents for employee I9sInitiated and monitored background checks, drug tests, and medical placement questionnairesAssisted recruiters with day-to-day duties during peak hiring seasonConducted phone screenings and Skype interviewsProvided interpreting services for limited English proficiency applicantsAssisted in hiring H2B visa applicants

Followed security measures to protect data during collection and transferTroubleshooted and resolved hardware issuesCompleted data collection projects and forms in a timely fashionProvided critique and feedback on usability and designDocumented software defects in tracking softwareTested functionality and usability of unreleased hardware

Tracked and managed annual review process for 160 employees across the United States.Assisted in preparation and shipment of event material for recruiting events.Drafted promotional onsite material for recruiting events.Obtained and coordinated release forms between employee and vendor.Contract ended 11/30/18

Created internal human resource client list for employees.Analyzed 220 exit interview surveys and provided analytics based off responses.Provided recommendations to improve exit interview.

Updated customer database in Sage X3 and Power BI for United States sales region.Assisted in development of welcome kit for 170 new international customers.Created orders and deliveries for product samples in Sage X3.

Ensured product quality met company standards.Completed daily closing duties.

Communicated with various state agencies to resolve constituent concerns.Prepared memos summarizing public hearings.Tracked and provided daily updates for Senator's bills.Researched legislation in other states for potential bills of interest.Coordinated constituent testimonies in support of Senate bills.

Managed and led up to 15 team members during a shift.Performed daily opening or closing duties for location including cash management, prep, and clean up. Ensured employees had proper and up to date food handler's card, car insurance, and driver's license.

Answered phones to take customer orders and address customer concerns. Transported product to customers home safely and efficiently.Greeted customers in a variety of settings.