I am a proactive and resourceful professional with extensive experience in the hospitality industry. Starting from the ground up has equipped me with a diverse skill set, particularly in human relations and guest services. My background in psychology enhances my ability to manage staff effectively and foster strong relationships with guests.I have expertise in quality assurance, revenue management, inventory control, and rate yielding. I prioritize work culture and team cohesion to ensure exceptional service and seamless front-of-house operations.As a versatile "jack of all trades," I am committed to delivering the best possible experience for our guests.