Operations and Supply Chain ProfessionalOperations Support Director, Retail Account Manager, Senior Customer Advocate Manager. ERP / WMS SME, and overall collaborator.End-to-End operational and customer driven professional. Drives operational excellence by emphasizing and adjusting to customer and industry KPI’s through focused support and operational process review and implementation. Dedicated to facilitating and enabling internal and external customer communication to drive omni-channel delivery excellence.Specialties:Problem solving in a variety of supply chain and operational areas. Turning problems into learning opportunities for myself and others. Applying cross functional knowledge as a lead on projects in all areas of our business. Understanding customer requirements and working with our systems to deliver a great experience. Great collaboration with all groups, from IT to Operations. Operations 3PL Support and Management.