I'm a father of five beautiful children and blessed with an amazing wife who runs our little Circus. Some might say she’s our ringleader and helps keep us all in the ring. In 2021, we loaded up our Circus and fulfilled a longtime dream to relocate from our home in Washington State to Sunny Arizona. I experienced and fully understand the obstacles that come along with relocating your family and being a buyer in a sellers’ market.I believe that homeownership is one of the greatest investments and biggest blessings an individual or family can ever have. I’ve been fortunate enough to experience this and I'm completely dedicated to helping your Real Estate desires become reality.Out of my passion for helping others, my guiding principles are PEOPLE, SERVICE and PRIDE (PSP). PEOPLE always come first. PEOPLE come first by building strong client relationships through honesty and transparency. I’m dedicated to providing you the best SERVICE possible by fully understanding your wants and needs and ensuring you’re informed every step of the way. I do this by being proactive with continuous follow up through your preferred method of communication. I have my finger on the pulse of the local real estate market and I’m always looking for creative solutions to any roadblocks. I spent the last 14 years in the service industry, on the commercial side of real estate. I take tremendous PRIDE in the SERVICE and PEOPLE I’ve been able to help along the way with my proven track record of negotiating and closing transactions in various market conditions.

Oversee operations with 300+ employee servicing 15 million square feet at 119 locations. Collaborate with internal and external stakeholders to ensure maintenance of high standards of services are delivered within contract requirements. Develop processes to prevent repeat client complaints. Collaborate with industrial engineers on time and motion studies to find most efficient cleaning methodologies. Review and negotiate contractual language in agreements including pricing, liability, and indemnification clauses.

Administered financial oversight on all account budgets. Ensured Key Performance Indicators (KPIs) were met for operational excellence. Provided clients with regular reports of work orders and operational news to ensure customer satisfaction. Engaged with clients to discuss developments in contract requirements. Performed continuous improvement with carpet and hard floor maintenance programs to ensure utilization of more effective and cost-efficient products.Negotiated with union SEIU Local 6 to reach Collective Bargaining Agreement preventing work stoppages● Collaborated with other custodial services contractors to outline needs for Collective Bargaining Agreement● Led employer negotiations with union as group to achieve bargaining leverage● Coordinated with contractors and act quickly as single unit to come to mutually agreeable terms with unionSecured $1.6M annual contract with Office Tower in 2017 with strategic planning and value-added offerings● Determined and addressed client needs and requirements in Request for Proposal (RFP)● Assessed client priorities and scope of work during building tour to identify opportunities to add value● Presented tailored proposal that exceeded requirements of clients and within budgetImplemented streamlined work order tracking system to provide concise overview of job status and performance● Collaborated with operations managers to determine information and data required to assess performance● Recruited SharePoint developer and administrator to develop and customize system for company needs ● Implemented active use of system by providing training and access on mobile devices for ease of use

Established regular training programs to ensure compliance with government regulations. Developed detailed and accurate job descriptions through job analysis. Conducted Labor Variance Audits to ensure accounts were running on budget. Oversaw all Employment Securities Department claims and hearings and ensured all terminations are properly documented and legally compliant.

Performed similar responsibilities across multiple human resources titles held as company grew, earning progressive promotions.Lowered Experience Modification Rating (EMR) from 0.9169 to 0.5916 resulting in safer working environment, lower Labor and Industries annual fees, and improved new business prospects● Researched and determined factors that will improve rating in order to increase new business prospects ● Joined Labor and Industries retro group and set up system for injured employees to return to work on modified duty, resulting in reduced claim costs ● Revised safety and training policy and procedures to minimize accidents and emphasize safety goalsDeveloped and directed new hire orientation video to streamline and standardize onboarding process● Assessed existing onboarding procedures to determine redundancies and areas of improvement● Collaborated with video editor to develop entertaining and informative script and storyboard for audiovisuals Lowered company liability insurance cost by $10K annually and improved coverage and service by switching vendors● Reviewed and determined cost benefit analysis of current liability insurance coverage and service● Secured quotes with multiple vendors and assessed offerings and supplier references in detail● Negotiated low rate, high coverage contract ensuring vendor had updated certificates of insurance on file

Plan, direct, and coordinate human resource management activities of Seattle Building Maintenance to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies, and regulatory compliance. In addition, manages and directs the clerical staff to ensure an administratively smooth functioning organization.

Provided the company with an operative workforce to ensure all staffing needs were met in a timely and efficient manner. Maintained compliance with all Union, state and federal regulations and oversaw unemployment and L&I claims.

Provided the company with an operative workforce to ensure all staffing needs were met in a timely and efficient manner. Answered the phones and provided front desk support in a small office environment.

Operated business offering professional disconnect/reconnect services for computer workstations with inventory, functionality testing and troubleshooting for all relocation needs.

I worked as an elementary to high school English as a foreign language teacher in Jeonju South Korea.