Jesus Fernandez Email & Phone Number

Sacramento, California, United States

Sacramento, California, United States

San Francisco Bay Area

· Founding CSM managing +250 customers across SMB, Mid-Market, and Enterprise accounts throughout the Bay Area and NY resulting in > 70% NPS score QoQ· Q3 2019 – Q1 2020: 103% expansion growth in MRR using the MEDDIC sales methodology · Measured and presented key ROI metrics to customer executives which resulted in 80% retention rates· Multi-threaded and nurtured relationships across Managers, Directors, and VP level stakeholders driving greater advocacy of our offerings · Created proposals for new prepaid deals sold to existing customer base to increase MRR predictability by 30%· Led and analyzed market research data to open up new geos nationally increasing new revenue streams · Built Customer Success workflow from scratch to ensure a scalable and repeatable process for growth · Managed customer dinners in SF and NY to recognize our top customers resulting in +45 VP, Director and Manager level attendees and the creation of several marketing videos, case studies and reference program· Collaborated cross-functionally across admissions, enrollment, program ops, program delivery, and coaches ensuring fellows were rigorously trained with the necessary skills to be successful in their career placement · Implemented career success plans alongside coaches and customer stakeholders to minimize gaps in the onboarding, training and ongoing development of fellows in the field· Performed inspection and recommendations for customer’s sales development processes, outreach messaging, daily workflow effort and accountability for results alongside our subject matter expert

Santa Clara

· Closed the first Google Cloud Platform deal at $40k annual contract value during my kickoff quarter · Managed the South Bay Area Territory for new business and upsell opportunities resulting in $80k in new ACV revenue · Multi-threaded relationships internally, across cloud partners, enterprise customers and prospects in order to raise awareness regarding our several product offerings · Collaborated and implemented new prospecting techniques across our account executive team · Delivered accurate sales forecasts through efficient pipeline management

Santa Clara

· Sourced, qualified and nurtured 3 new logo enterprise accounts resulting in $1.2 million in total won ACV revenue· Developed new prospecting tactics across the marketing and sales team resulting in 30% increase in conversion rates · Trained, onboarded and mentored 4 new SDRs on prospecting best practices and Big Data services on Amazon Web Services, Azure and Google Cloud to reach team quota two quarters consecutively· Led 10+ executive events where I drove at least 12 qualified prospects with data science, analytics and engineering backgrounds to meet with Sales Management · Earned the Global SDR of the Year Award in 2018 -----------------------------------------------------------· Unanimously earned the team lead position as a result of working across 4 different territories and 4 AEs building the companies healthiest sales pipeline · Exceeded monthly quota 6 months consecutively via cold calling, email, social selling and in-person events· Over 50+ daily cold calls, 70+ outbound emails while learning Visualize Value Selling methodology and Big Data as a Service technology on Amazon Web Services, Azure, and Google Cloud Platform · Recognized with the West Coast SDR award in 2017

San Francisco Bay Area

- Selected in the top 8% of applicants for a competitive Business Development Fellowship- Interned at Talend (NASDAQ: TLND) · Prospected 100’s of warm & cold leads; speaking to IT Managers responsible for Big Data projects · Built and refined scripts and meticulously recorded all activities in Salesforce · Helped drive prospects to attend Talend Connect - Rigorously trained in SV's Conversational Selling Methodology for SDRs · 180 hours of classroom work plus 220 hours of independent and group projects supported by trainers, mentors, and coaching team- SDR challenges: nurturing coachability through growth mindset approach; building strategies for empathizing and challenging prospects through questions; developing and practicing a natural, question-based sales call flow; writing actionable, clear, and empathetic prospecting emails; and strategically organizing daily tasks for effective results- EQ challenges: developing self-awareness, developing empathy, understanding multiple perspectives sustaining motivation through obstacles, giving and receiving feedback, and implementing strategies for self-regulation, particularly through experiences of rejection when prospecting- Mentored 1:1 by a high-performing Account Executive at LinkedIn

· Ranked top distributor in accuracy and efficiency 6 years in a row by palletizing over 350,000 daily pounds of product orders for next day delivery· Promoted to Team Lead as of result of receiving, organizing and distributing well over 10.5 million pounds of product per month utilizing sit down, stand up and reach forklifts · Directed truck drivers, outside distributors, and other warehouse staff to ensure the timely receiving and distribution of product to our various customer location sites · Led end-of-month, mid-year, and year-end physical inventories to ensure product accuracy · Directed over 200 volunteers weekly to assist in accomplishing food packaging assignments · Assisted the Manager in the staging planning and organization of our new warehouse to ensure our team utilized the space in the most efficient way

Bachelor Of Arts - Ba: Magna Cum Laude, Communication, Gpa: 3.8

Activities and Societies: Communication Honors Society & LEAD Scholars Program· Valedictorian Semi-Finalist: among the upper 7% of 2017.

Communication, Gpa: 3.8

Activities and Societies: Enlace Program· Enabling first-generation Latino college students to thrive academically