Jesus Fermin personal email
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I am a strategic and seasoned professional in the financial information services industry, applying more than 10 years of experience to exceptional reference data collection and analysis, business and financial insight, and reporting.My areas of expertise include policy development, project guidance, system management, process improvement, quality assurance, and client satisfaction. Key to my assignments, I have applied my knowledge of international financial markets and database systems to diverse initiatives. These initiatives have involved the collection, interpretation, and analysis of market data and metrics, translation of complex data into relevant insights, and provision of recommendations based on findings. My management of data includes the oversight of data flows, data maintenance, data analysis, evaluation of data sources, data content reviews, data integration, data migration, and dataset cleansing. In addition to the leadership, coordination, and delivery of customer data requests, I have also facilitated technical product improvements.Critical to the execution of my duties, I have organized and executed extensive agendas in challenging international environments, collaborated with cross-functional, multicultural teams for the achievement of corporate and client goals, and ensured timely and cost-efficient project deliveries. Very adaptive in dynamic, complex and diverse environments.My fluency in the English, Spanish, Swedish, and Russian languages has also supported a successful history of international engagement.My strengths include:BUSINESS & PROCESS ANALYSISCORPORATE LEADERSHIP & SUPPORTSTRATEGIC PLANNING CROSS-FUNCTIONAL TEAMWORKBUSINESS & CLIENT PARTNERINGRELATIONSHIP BUILDINGTECHNICAL INITIATIVESENTERPRISE DATA MANAGEMENTDATA OPERATIONSPROCESS & WORKFLOWOPERATIONS SUPPORTRELATIONAL DATABASESEXCHANGE GENERATED DATADATA MAPPINGREFERENCE DATATIMESERIES
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Introduction Program Officer & Job CoachArpe System Hb Aug 2012 - Sep 2014Stockholm, SwedenIn this position, I engaged with a provider of social services to immigrants for integration into society, also facilitating academic and career advancement, in Stockholm, Sweden. My focus was on the management of a portfolio of more than 30 primarily Russian-speaking clients for personalized integration into Swedish society, including translation services, document preparation, relocation assistance, academic guidance, employment preparation, sourcing, and negotiations.Some of my achievements include:• Performance of role of team leader, providing professional expertise and support to colleagues.• Provision of outstanding client services, resulting in client recommendations to prospects and significant increase in revenue.
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Market Data SpecialistThomson Reuters Feb 2008 - Dec 2010Greater New York City Area & The UkPromoted to Specialist and 18-month foreign assignment in United Kingdom for delivery operation of MIC (ISO 10383). Contributed to UAT testing of Lipper fund data, resulting in successful quality launch of product. Promoted product improvements, rolled out new product enhancements, field-to-field mapping between database and DataScope products. As key data expert, recommended and authored documentation on new datasets, methods of working, and data flows. Managed product-related service requests/inquiries and provided product functional demonstrations, detailed data content reviews, data integration recommendations. Interacted with exchanges, developers, collecting teams, 3rd party organizations to resolve timing and data quality issues and on new data implementation.• Project-managed and implemented MIC codes and related domain data on 3 million exchange-traded instruments (ETI) to DataScope Equity product at client sites.• Provided 3rd level support to ensure client requests were resolved fast and to 100% accuracy.• Rectified the operations of the local Latin American reference team and decreased customer complaints by 95%. -
Senior Market AnalystThomson Reuters Jan 2005 - Feb 2008United StatesIn this assignment, I assisted in data migration from IBM mainframe to Oracle database, including data cleansing, production of test schedules, UI testing, analysis of issues, and launch. I managed Quality and Service issue analysis of accuracy, completeness, timeliness target metrics and reported results to management for 7 LatAm markets. Also significant within this position, I provided project management of complex client queries and executed all listings, delistings, and changes for Latin American, U.S. and Canadian markets, 11 markets in total. I also provided back-up support and training to Bangalore office during the migration of English-speaking markets to India. Provided off-hours support to Moscow office for Russian and Kazakh markets.Some of my key achievements include: • Successful transition of LatAm markets reference data support and maintenance to the team in Brazil in 3 months• Draft of migration training strategy, as well as compilation and development of necessary documentation and training tools. • Analyzed market data and presented the results to management, leading to significant process and maintenance improvements.• On foreign assignment to Argentina and Brazil to implement efficient operational procedures with local offices.
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Market AnalystThomson Reuters Jan 2003 - Jan 2005United StatesProject-managed complex client queries and maintained integrity of reference and time series data for U.S. and Canadian markets in addition to 7 LatAm markets. Led, coordinated, and delivered customer data requests. Resolved customer questions on data content, Reuters products, and local market specifics. Participated in inter- and intra-group projects, such as dataset cleansing, addition of new data, and evaluation of data sources. • Administered successful transition of market data coverage and projects for U.S. and Canadian markets from U.S. to Bangalore with minimal interruption to daily operations.• Developed and delivered employee training and mentoring to new and existing staff in Bangalore on processes, procedures, and database maintenance, resulting in improved productivity and client support. • Wrote, designed, and produced several manuals for global reference as part of companywide effort to streamline maintenance procedures.• Gathered financial data on daily basis, and executed all listing, delisting, and changes for Latin American markets.
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Market ResearcherThomson Reuters Jan 2001 - Jan 2003United StatesAs primary contact for 7 LatAm markets, performed market research, support, and maintenance of reference and time series data integrity. Responsible for data analysis, mapping, and maintenance of fixed income, equity, ETF, futures and options based on daily communiques from the exchanges.• Acted as liaison with Reuter’s offices and exchanges across Latin America, ensuring timely delivery of reference and time series data to clients.• Resolved customer questions on data content, Reuters products, and local market specifics.• Gathered financial data on daily basis, and executed all listing, delisting, and changes for Latin American markets.• Interacted with customers on short-term data fixes to ensure customers were fully utilizing the depth and breadth of content provided by Reuters Data.
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Back Office AssociateSwedbank Robur Jul 1999 - Aug 1999Stockholm, SwedenPrepared Excel spreadsheets with macros to pull real time pricing data from Bloomberg, Reuters and SIX terminals. -
Back Office Associate In Settlement, Foreign ExchangeSwedbank Markets Apr 1997 - Aug 1998Stockholm, SwedenRegistered futures, swaps, currency loans and FX deals from private customers and interbank deals in Kondor+. Controlling that trade positions are reconciled at end-of-day. Interacted with FX traders, independent branches of Swedbank and foreign banks on a daily basis. -
Customer Service Representative, Electronic BankingStadshypotek Ab Jan 1997 - Mar 1997Stockholm, SwedenResolved customers' questions on the changes being implemented during the takeover of the bank. Resolved customers' questions on personal banking, transfers, etc.
Jesus Fermin Skills
Jesus Fermin Education Details
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Finance -
Database Systems I And Sql -
Social Sciences
Frequently Asked Questions about Jesus Fermin
What is Jesus Fermin's role at the current company?
Jesus Fermin's current role is Data Specialist.
What is Jesus Fermin's email address?
Jesus Fermin's email address is j.****@****ail.com
What schools did Jesus Fermin attend?
Jesus Fermin attended University Of New Haven, Luleå University Of Technology, Stenden, Linnaeus University.
What skills is Jesus Fermin known for?
Jesus Fermin has skills like Microsoft Excel, Process Improvement, Negotiation, Analysis, Equities, Management, Business Analysis, Financial Services, Microsoft Office, Microsoft Word, Powerpoint, Data Analysis.
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