• Implemented technological solution for demand forecasting in retailer industry where 10-15% WMAPE in forecast accuracy were accomplished, leading to a 10% reduction in inventory costs.• Process redesign and optimization of transportation planning in manufacturing industry, achieving reduction of 25-30% in transportation costs, and increasing to 83% truck utilization.• Analyzed large datasets using Excel and Python to identify key insights and trends, contributing to data-driven decision-making. • Created and presented data visualization, and reports to seniors using Power BI and PowerPoint, improving their understanding of the finding across the Supply Chain.• Developed and maintained courses for better understanding of our role as consultants for new employees, reducing 40% of time spent in capacitation.• Collaborated with the sales team to develop demos for pre-sales, generating better client comprehension.• Conducted process reviews and mentored junior consultants, enhancing the team’s best practices standards and skills.• Coached client’s teams for a better understanding of the software implemented, leading to a better use of the tool/solution.

• Collaborated with the client’s cross-functional teams to implement best practices, leading to a 30% reduction in tickets generated per month.• Directed and documented root cause analysis to find the solution to client’s problems in its software, inducing better functional processes.• Wrote emails communicating findings in open cases, resulting in a better understanding of the case and solutions.