Over the last 20 years, I had failures and successes implementing CRM ecosystems. Based on these learnings, I've create a 5 points methodology to help harmonize your customer engagement ecosystem to improve productivity and meet your sales and cost reduction goals.My mission is to inspire others CRM and CX Leaders to improve their ecosystems while optimizing operation and improve the customer experience.I help CRM and CX Leaders close the gab between the customer strategy and the complexity of managing any customer technology stack (AdTech, MarTech, RevOps, Customer Service, Data Operations, and Omnichannel).Full Bio: https://www.cx2advisory.com/ (See About Jesus Hoyos section)My porfolio:→ CRM Coach and Mentor for CX/CRM Leaders at Cx2Advisory→ Founder and Chief Strategy Officer at Solvis Consulting auditing and implementing CRM solutions.→ CRM Influencer and Independent Analyst for software vendors at Cx2Advisory→ Podcast Host at Podcast de CRM focusing in creating connections with practitioners in Latin America.If you want to know more go here: https://www.cx2advisory.com/Want to schedule a meeting: https://calendly.com/jesushoyos-cx2advisory/30-minuntes-meeting