Implement the ADP platform for new clients. Assess the client’s current state, manage client expectations throughout onboarding, and anticipate and overcome configuration and compliance issues to ensure smooth transition for clientsImplement around 6-10 clients at one time, coordinate different timelines and assure I don't miss important dates or deadlinesConduct client conversion meetings that review process and timeline, as well as employee benefit orientation meetings to introduce new benefit plans for employeesReview and confirm components of Payroll, Benefits, Risk and Safety, 401K, Human Resources, and co-employment practices in a consultative manner with key client contactsCollaborate with internal teams, making sure all the setup pieces are completed, and manage the process to make sure the transition is seamless for the clientAnalyze existing client systems, policies and procedures in connection with client business objectives

Responsible for the day-to-day operations and supervision of one of our corporate offices, manage a team of 3 internal employees, and maintain contact of over 100+ external employeesServe as the primary business contact for clients and members of the service team, and provide excellent customer service and client retentionRecruit individuals for customer service and light industrial field that match client needs, and vice versaManage daily HR issues internally as manager of one our corporate offices, and externally onsite on client. Managing employees, inputting payroll, and conducting safety trainings on a weekly basisResolve escalated issues between employees and supervisors, including hiring and firing of employeesAlso aid with requests from clients, making sure their needs were met and reduced employee turnoverUtilize social media and all major resume search engines to actively recruit for all level positionsConduct onsite orientations and tours, as well as interview workshopsProcess I-9 forms from auditing to processing through the Federal E-Verify online system

Helped customers by discovering financial needs, providing problem resolutions, and processing transactions.Opened accounts for new customers by finding opportunities behind the teller line or at offsite locations.Resolved customer service issues, opened new accounts, offered convenience services, and helped meet sales objectives by contributing to the success of the branch.

Held store keys and responsible of store opening and closing.Lead Planogram of store and kept tabs of changes to store displays and company collateral.Responsible for store’s device insurance program, as Equipment Protection Pacesetter, requiring monthly meetings and biweekly district conference calls to provide feedback to staff and ensure store quotas.

Served as intermediary between university and student body by providing front desk support regarding questions about student government, grants, and any inquiries regarding the university.Provided support for over 200 recognized student organizations on campus by initiating facilities requests and responding to inquiries regarding student governance and financing policies.Facilitated with the campus-mandated digital transition of student government records in Fall 2009 by remaining up to date on transition protocol and supervising new staff members on the performance of new procedures.Worked closely with ASUC executive board and senators to maintain and update Senate Bills from weekly Senate meetings posted onto the ASUC website for public reference. I learned how to properly use Excel at the ASUC Student Government Offices in order to file and update the financial statements of student government. All the while, communicating the data between student organizations on campus and student government.