Jesus Muniz

Jesus Muniz Email and Phone Number

Computer Engineering Student at UCLA
Jesus Muniz's Location
Livingston, California, United States, United States
About Jesus Muniz

Jesus Muniz is a Computer Engineering Student at UCLA.

Jesus Muniz's Current Company Details

Computer Engineering Student at UCLA
Jesus Muniz Work Experience Details
  • Amazon
    Software Developer Engineer Intern
    Amazon Jun 2024 - Sep 2024
    Seattle, Washington, United States
    I leveraged the Model-View-Controller (MVC) framework to develop new user experiences for key Amazon applications, including Prime Video, Kindle, Music, Alexa, and Fire Tablet. I collaborated with cross-functional teams—product managers, software developers, and UX/UI designers—to align on project goals and ensure a seamless user experience. One key feature I developed was the Intent Collection Trigger (ICT), which provided users with helpful suggestions based on ambiguous queries. I also built a Summarized Answer Box to extract and present key information from large articles, making content more digestible. Additionally, I unified two backend indices to support dynamic ICTs, enabling more accurate filtering of results based on specific AppSources. These efforts contributed to reducing the Customer Contact Rate by 6%, equivalent to 33,000 fewer customer service interactions per month.
  • Amazon
    Software Development Engineer Intern
    Amazon Jun 2023 - Sep 2023
    Seattle, Washington, United States
    I developed a system to automate and streamline the mapping of customer questions to their corresponding resolutions, making them easily searchable. I designed and implemented a Batch API in Java to handle large requests and create a dynamic mapping system between questions and resolutions. Additionally, I built a user-friendly interface using React for CRUD operations, allowing users to create, search, and update question-to-resolution mappings efficiently. My work significantly improved the process, reducing the time it took to make resolutions searchable from 3 months to just 3-5 minutes by streamlining the entire question-resolution mapping workflow.

Jesus Muniz Education Details

Frequently Asked Questions about Jesus Muniz

What is Jesus Muniz's role at the current company?

Jesus Muniz's current role is Computer Engineering Student at UCLA.

What schools did Jesus Muniz attend?

Jesus Muniz attended Ucla Henry Samueli School Of Engineering And Applied Science.

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