Client responsible for a big account in the Banking sector.I have the responsability for the services delivery lines, commercial oportunities, generated new development deals and manage the global relationship in the account. We provide services in different areas as : It outsorucing, apllication maintenance services, bussines process operation, SAP services and Application Architecture services.

Responsible for the Apps Industry group in EMEA. Starting the organisation from scratch and building the new Application Industry Unit across EMEA. Required to be link to all EDS organisation and make sure all stakeholders are in place and in synchronisation. The main objective of the Industry group is cost effectiveness / reduction, service excellence in Delivery and support growth.My direct team, 15 people, was split in different european countries. We deal with clients in 9 countries (UK, Belgium, Nederlands,Germany, France, Italy, Spain, Portugal and Israel). Our team was of 3.000 people acorss Europe and Israel. Our goal was to deliver projects on time, quality and cost. Our line of reporting was EMEA.Training:Leadership in the Global Enterprise in Thunderbird, The Garvin School of International Management, –Glendale –Phoenix, Arizona-, 7-17 march 2005

Responsible for the Apps Delivery of Spain and Portugal. Managing a team of 1.100 people and 6 locations, 2 countries, 3 languages. Direct team of 20 people. During 04 we faced the consolidation of the Iberia Solution Centre and we start in reorganise the team structure and priorities to improve our quality and cost.Our goal was to make the team efficent, provide good services and keep the client long term relationships. We were focus in quality service, manage teams, project development, manage external providers, recuiting, training plans, team carrers plans, global eds reporting areas. We had the CMM2 and the CMMi3 certification.Direct reporting to EMEA Client Proximity organisation and regular reporting to Regional Operation Director and Country Manager.Training: New EDS Way and Management Essential Program (Wave1 , Plano, US - Dec. ’04).

Account Manager – Big saving Bank in Barcelona (largest Saving Bank in Spain, 4th in Europe)Responsible for the Apps development area, managing a team of 100-150 Apps resources. Responsible of client relationship in several areas of the client, as well as for P&L.As well the client responsible for a Saving Bank subsidiary in France (45 resources), providing Apps service and ITO services.Areas managed :  Electronic Banking development/maintenance: o Remote Banking serviceo Internet Banking serviceo Intranet application –branches and headquarters -o Point of Sale control systemo Ticketing systems (cinemas, theatres, concerts, futbol, ..) Outsourcing services:o Applications development/maintenance –Apps-o Infrastructure services –ITO-Training:Client Delivery Executive Program cursed (Wave2, London area, UK - May’00).

I join Arthur Andersen in 1988 as a Consultant. In 1999 we join Andersen Consulting. During my carrer I grew from Consultant (1 years), Senior Consultant (2 years) Team Leader (3 years) Manager (2 years) and Experience Manager(1 years).During the stay in Andersen Consulting I was always involved in the Financial service group in Spain (EMEA), the main areas I was involved:  Project Planning and evaluation, Marketing data Bases system, Assets and liabilities contract Management system, Management Information system. Development of a Application Banking Architecture IBM 3270/4700.  Client/server Cooperative Process applications.  Tool CASE for development and execution of client/server Cooperative Process Applications. Development Banking System application for a French Bank during 1,5 years, Sales support : Altamira Banking System Participate in the Banking group Recuiting team during 2 years (1995-96)Experience in using methodologies, management of design and development teams. As well, working in International projects :- 1 year –(1991-1992) living in Belgium – multi cultural team (EMEA, US, Australian, Indian) – project leader role- 1,5 year –(1995-1996) working in Paris during the week – Spanish Saving Bank subsidiary in France- account manager roleTechnical Environment: IMS/DC, CISCS, DLI, DB2, PLI, COBOL II, AS/400.Training courses: Structured programming (1988), Design and technical systems (1989-90), specialized courses in Financial Organizations (1990-91), Process architectures technical Course (1990), Relations with the client, ESADE, EKSA (1991), and Managers Course (1995).As instructor in the Design School during 1 week in Nederland in 1990.