Lead on remote workplace ops, put in place smooth business processes, engineer a strong hybrid culture, and made sure every team member feels comfortable adding to our group dynamic. Across locations:- work with ops team to set up and scale company processes such as new hire onboarding sessions- plan company wide events, virtual and in-person, that people really likeRemote :- The first point of contact after hire and serve as the "face of remote office" as an ongoing resource to remote employees- Design and test live, virtual, co-working sessions using different platforms- Plan remote-only virtual events on a regular cadence- Create and maintain a remote only and company-wide virtual events calendar

Plan, organize and execute both internal company events for Glassdoor employees.Work with HR, Workplace, and dept. liaisons to arrange for event scheduling and staffing.Ensure all safety, security, and insurance requirements are met.Handle communications and announcements of events.Manage Event calendarsEnsure the office is ready for business the day after events.Work to build clear processes for events so that employees are clear on deadlines and facility limitations.Facilitate the Glassdoor fun committee in Mill Valley and assist with other sites, manage budget, and assist with events.Manage events to the budget.Cross-train on all day-to-day Workplace tasks – space planning, office supplies, shipping/receiving, customer tickets, etc.Back-up lobby ambassador as needed: answer questions, greet visitors, process incoming/outgoing mail, distribute mail, and log packages (amongst other duties)Set up new vendors, process contracts, and work with finance on timely billing.Perform special projects as requested.

• Schedule interviews, coordinate travel arrangements, verify candidate reimbursements, and manage intake meetings to provide top notch candidate experience• Support 10 Recruiters and various Hiring Managers across 5 time zones – Mill Valley, Chicago, Ohio, London, and Dublin • Assisted with a full cycle ATS RFP from Jobvite to Greenhouse with 100% adoption rate• Lead the candidate experience program including tours, conference room setup, and swag distribution to promote talent and employer brand• Active Community Door member working on various in-house programs with Diversity and Inclusion, Pride, and Intern Events

• Oversee lobby experience by greeting and directing all visitors in a friendly, professional manner. • Operate as the “face of the company” by providing all visitors with a positive first impression of the Glassdoor company culture. • Perform administrative duties to include package handling, document preparation, scheduling and assisting staff with general inquiries. • Facilitate company-wide and interdepartmental notifications and manage daily scheduling for all company conference rooms. • Led new hire orientations every other week to illustrate company culture and values • Hosted company-wide All Hands meetings globally• Implemented Envoy to improve client/candidate onsite visits and package tracking for employees

Direct the operations of the sales floor grossing $2.5 to $5.1 million annually. Execute corporate strategies to achieve company objectives involving sales management, store development and customer centric service. Recruit, manage and develop employees with heightened emphasis on customer care and core relationships. Employ communication techniques to motivate employees while striving to reduce turnover. Analyze key product indicators daily to ensure corporate goals are met and exceeded.

Responsible for directing sales floor and human resource operations for store volumes of $3.5 to $9 million annually. Managed merchandising and visual presentation to drive sales and exceed corporate goals. Analyzed daily sales reports to monitor profit levels and implement strategies to mitigate revenue loss. Maintained oversight of inventory and loss prevention operations. Applied effective employee training techniques with a focus on communication and customer service performance.

Responsible for registering patients, performing insurance verification and authorization, collecting co-pays and deductibles and scheduling radiology exams and procedures. Confirmed patient appointments, explained procedure preparation requirements and obtained consent paperwork. Performed follow up phone calls to survey patient experience satisfaction and address patient concerns. Provided Spanish language medical terminology interpreting for department clinicians and Physicians Performed new hire orientation training for Registration Specialists and Schedulers Implemented and served as a principal trainer for company developed clinical procedure scheduling system