Jet Ceelen is a Podcasterin at Mutter bei die Tische. They possess expertise in translation, social media, creative writing, complaint management, customer service and 19 more skills. They is proficient in French, Italiaans, Spanish, English and German. Colleagues describe them as "Always positive, caring, inspiring, skilled and still hungry to learn more to create even better learning experiences for others - these are the first things that come to mind when I think about Jet. I have had the pleasure of working with Jet for 5+ years at Vistaprint, where we worked together as L&D teammates, collaborating and supporting each other on various projects. She is a highly versatile and engaging Learning Expert that builds trusting relationships... and even better, she makes it look easy! I was always fascinated by how Jet managed to get even the shyest person in the training room talking in no time, or how convincingly she brought her point of view across in Steering Committee meetings at Vistaprint. Over the years, Jet has not only become a source of inspiration at work, but also a personal friend of mine. She is a great ambassador for any company she decides to partner with and if I get the opportunity, I would love to work with Jet any day!" and "Ich habe die mehreren Jahre der Zusammenarbeit mit Jet Ceelen sehr geschätzt. Sie ist eine herausragende Personalentwicklerin, eine professionelle Trainerin und hat maßgeblich zum Projekterfolg der Digitalisierung der Personalentwicklungsprogramme beigetragen. In der täglichen Arbeit hat Jet nicht nur ihre ausgeprägte Teamfähigkeit sondern auch ihr tiefgreifendes Know-how und ihre Fachkenntnisse unter Beweis gestellt. Jet Ceelen ist für jedes Unternehmen ein definitiver Gewinn sowohl auf fachlicher als auch auf persönlicher Ebene. "
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PodcasterinMutter Bei Die TischeBerlin, De -
Projektleitung Kinder- Und JugendprojekteBürgerstiftung Neukölln Oct 2024 - PresentBerlijn, Duitsland -
Stellvertretende Projektleitung Kinder- Und JugendprojekteBürgerstiftung Neukölln Jan 2023 - PresentBerlijn, Duitsland -
Projektkoordinatorin Kinder- Und JugendprojekteBürgerstiftung Neukölln Mar 2021 - PresentBerlijn, DuitslandSeit 2005 fördert und ermöglicht die Bürgerstiftung Neukölln zivilgesellschaftliches lokales Engagement in einem der vielfältigsten Stadtbezirke Berlins. Ziel ist ein liebens- und lebenswertes Neukölln, in dem sich Menschen auf Augenhöhe begegnen und ihr Lebensumfeld aktiv mitgestalten können. Mit dem Patenschaftsprojekt für Grundschulkinder „Neuköllner Talente“ und dem „Mentoringprojekt Neukölln“ für jugendliche Sekundarschüler*innen setzen wir uns seit inzwischen fast 15 Jahren erfolgreich für mehr Bildungsgerechtigkeit im Bezirk ein. In den beiden Projekten werden 1:1 Tandems zwischen Neuköllner Kindern und Jugendlichen mit ehrenamtlichen Pat*innen und Mentor*innen aus ganz Berlin vermittelt und begleitet. Zu den Aufgaben der Projektkoordination gehören:• Gestaltung des Ehrenamtsmanagements (Gewinnung, Bindung und Betreuung von Ehrenamtlichen) • Gewinnung neuer Kinder und Jugendlicher für das Projekt• Gestaltung der Familienarbeit• Erarbeitung eines Schulungskonzepts für Ehrenamtliche• Planung, Organisation und Durchführung von projektbegleitenden Veranstaltungen (Schulungen, Workshops, Gruppenaustausch-Treffen, Feste & Ausflüge)• Erstellung von Berichten und anderen Texten für die Öffentlichkeitsarbeit (Flyer, Homepage)• Kommunikation und Kooperation mit den verschiedenen Projektpartner*innen (u.a. Schulen, Jugendämter, Eltern, Kinder und Jugendliche, Pat*innen und Mentor*innen)• Abrechnung von Fördermitteln• Projektdokumentation & Datenbankpflege -
Senior Learning SpecialistVistaprint Mar 2018 - Dec 2020Berlin- Responsible for development and delivery of onboarding program for offices in Berlin, Tunis, Venlo, Manila- Responsibility and managing role in learning related projects- Determination of learning gaps in the CARE organization- Creation and co-creation appropriate learning solutions- Continuous improvement of existing learning materials- Delivery of training/workshops- Closely working together with stakeholders like HR/Operations/Learners on a local and global levelBesides my responsibility in learning related tasks, I am the CARE point of contact for psychological safety in teams and guide the global Feedback Champions network. Also I am part of a mentorship program designed to help colleagues grow. -
Trainer - Care LearningVistaprint Apr 2015 - Feb 2018Berlin Area, Germany- Planning and delivering training to new and more tenured employees at the EU customer call centers (in English, German and Dutch) located in Berlin, Tunis, Venlo- Developing new trainings and training materials for the customer care centers world wideTrainings mainly focus on knowledge updates, customer experience and customer satisfaction. -
Customer Service SpecialistVistaprint Apr 2014 - Mar 2015Berlin Area, GermanyBeing the first responsible for customer satisfaction by helping the customer out with design help and offering solutions whenever something had gone wrong. -
Translator (English, Spanish, Dutch, German)(Independent) Nov 2013 - Mar 2015Translation from English, Spanish and German to Dutch.Editing and proofreading of Dutch texts.
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Internship CoordinatorDutch Students Abroad Mar 2014 - Feb 2015Berlijn En Omgeving, DuitslandDutch Students Abroad organizes internships, housing, language courses for students (mainly from The Netherlands). I was responsible for the interns coming to Berlin, finding them internships, housing and being available for questions and emergencies during their stay in Berlin. I worked closely together with their schools and the companies that offered them internships. -
TranslatorZalando Lounge May 2013 - Nov 2013Berlin Area, GermanyTranslation of website texts from German to Dutch, with daily deadlines. -
Customer Complaints CoordinatorThe New Motion Oct 2011 - Apr 2013- Owner of customer complaints, including creation, implementation and optimization of procedures for handling them, as well as reporting- Responsible for creation, implementation and monitoring Tone of Voice- Creation of learning materials- Training and coaching colleagues (in customer care department)
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WriterWarmtenetwerk Mar 2009 - Dec 2012As a freelancer I wrote background articles and take interviews, all about sustainable heating in The Netherlands and Flanders. Besides that, editing of other articles. -
Customer Service EmployeeEssent Oct 2010 - Jan 2011* Answering client questions through email and/or over the phone* Helping colleagues gaining product knowledge and using company systems and training their conversation techniques* Attending trainings and courses to improve and perfect working in the most customer-friendly way -
Customer Service EmployeeEssent Sep 2009 - Jan 2010* Answering client questions through email and/or over the phone* Helping colleagues gaining product knowledge and using the work systems and training their conversation techniques* Attending trainings and courses to improve and perfect working in the most customer-friendly way -
Project Owner "Re-Contracting"Essent Oct 2008 - Mar 2009Besides running a project to re-contract existing clients, I was responsible for several parts of internal communications, including working closely together with the advertising company.
Jet Ceelen Skills
Jet Ceelen Education Details
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Teacher Training German As A Foreign LanguageDeutsch Als Fremdsprache Lehrkraftzertifikat -
Konflikthaus E.V. -
Certified Mediator -
Competence On TopCertified Trainer -
Volkshochschule Berlin -
Bachelor Of Commerce (Bcom) -
MaaslandcollegeVwo (Abitur)
Frequently Asked Questions about Jet Ceelen
What company does Jet Ceelen work for?
Jet Ceelen works for Mutter Bei Die Tische
What is Jet Ceelen's role at the current company?
Jet Ceelen's current role is Podcasterin.
What schools did Jet Ceelen attend?
Jet Ceelen attended Teacher Training German As A Foreign Language, Konflikthaus E.v., Euro Akademie Berlin, Competence On Top, Volkshochschule Berlin, Hogeschool Inholland, Maaslandcollege.
What are some of Jet Ceelen's interests?
Jet Ceelen has interest in Writing, Ngo, Fotografie, Schrijven, Hardlopen, Reading, Cooking And Eating, Koken, Sunshine, Being Outside.
What skills is Jet Ceelen known for?
Jet Ceelen has skills like Translation, Social Media, Creative Writing, Complaint Management, Customer Service, Customer Satisfaction, Proposal Writing, Event Management, Dutch, Spanish, Communication Skills, Communication.
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