James Etheridge Email & Phone Number

Adelaide, Sa, Au

Adelaide, Sa, Au

Adelaide, South Australia, Au

I’m really pleased to be joining the ICT Data and Integration team to help them with their program of work :-)

On Sabbatical - back mid July 2023

Eastwood, Sa, Au

I took another opportunity to take some time away from work to travel, read, reflect and refresh - and made it back just in time before Coronavirus shut-down all of the airports!! ;-)

Project Manager, ITS Project Services

I took the opportunity in early 2012 to realise a goal I had held for many years - to travel overland from London to Adelaide.

Independent Consultant, assisting iCitizen (a small Social Enterprise start- up) with the development of ICT systems in support of their Peer Brokerage and a Social Marketplace objectives.Responsibilities included:• Development of an Information Governance Strategy• Requirements Management - creation of Work Breakdown Structures and development of User Stories to define the scope of iterative agile phases of delivery• Supplier Management• Test Strategy Development

I worked for my clients as an Independent Project Manager specialising in Health and Social Care Integration

Project Manager / Supplier Manager for Westminster’s £1m+ 'Common Assessment Framework Demonstrator' (CAF) project in partnership with the Department of Health. Seeking to discover and pilot better ways to support Patients through improved sharing of information across traditional organisational boundaries.Responsibilities included:• Delivering the capabilities to allow Westminster to realise the desired outcomes of the CAF Demonstrator Project• Managing the relationship with the Department of Health (Project Sponsor), Connecting for Health (Infrastructure Provider), London Program for IT (Supplier) and Northgate Public Services (Supplier) on behalf of Westminster• Project Managing the multiple Workstreams making-up the Westminster CAF Project• Managing the Westminster Project Team (Business Analyst and Communications Consultant)• Sitting on the CAF Project Board to represent Westminster• Developing all Project documentation on behalf of the Westminster Project Board• Leading the CAF Change Program on behalf of the Westminster Project Board• Facilitating the formal Department of Health evaluation of the Program deliverables, benefits & outcomes

Gb

Project Manager / Supplier Manager for LBN’s £1m+ Department of Health sponsored Whole Systems Demonstrator project, focused on improved cross organizational information sharing between Health and Social Care organisations.Responsibilities included:• Negotiation and management of £1m + budget• Contract development and management• Setting-up Project Governance and participation in Project Board meetings• Scope Management• Requirements Management• Risk and Issue Management• Change Control• Estimating• Business Case Development & Benefits Management• Planning and Schedule Management• Capturing Lessons Learned• Business Requirements Analysis

Jp

Service Delivery Manager (Telstra, Public Library Services, Australian Central Credit Union, Westpac, ANZ National Bank, Department of Education Training and Employment)Project Manager / Business Analyst (Plain Central Services)Data Conversion Analyst / Programmer (Primary Industries and Resources South Australia / Pacific National Limited)Application Developer (Department of Education Training and Employment)Application Support (National Rail)--Responsibilities included:• Management of Baseline Support and Enhancement teams, monitoring performance and meeting contracted SLAs, developing relationships with key stakeholders and developing opportunities for new business• Team building (managing & motivating staff & other suppliers)• Contributing to continuous improvement of service standards and customer satisfaction by ensuring that necessary processes, tools, resources and service management mechanisms are installed and working• Participating in Delivery Assurance Reviews, to audit and report on compliance to national standards of best practice• Internal Auditor, ensuring compliance to ISO 9000:2001 standard• Career Advisor, mentoring and motivating more junior staff• Project Management of a team of resources during application development and subsequent maintenance to agreed Service Levels in an ORACLE environment• Liaising with client during the analysis phase of application development• Analysis, coding and testing of conversion routines, software version control, and release management, both in ORACLE environments• Developing ORACLE reports, analysis, coding and testing of conversion routines• Configuration Management for the system during the development process• Testing and management of modifications and bug fixes from a package supplier, requirements analysis and client management

Bachelor Of Business, Management Information Systems

Education record