I've been working in the Customer Service Marketing industry since 2010. I was awarded with the WOW FACTOR 100% Customer service while I was with Concentrix, spearheaded the online database management system in the Office of Student Affairs at Xavier University Ateneo De Cagayan in the year 2014. I worked as a Credit Loan Officer in the Development Bank of the Philippines from January 15, 2018 to July 31, 2021. I was responsible for marketing our product services to the whole Northern Mindanao area. Interviewing, evaluating, processing, and approving salary loan applicants if they are financially able to acquire loans based on our company's policies. Managing over more than 400 individual borrowers, 10 government cities, 3 government agencies with more than 113 million worth of total loan balance released. I'm currently working with the Khronos Agency as an Executive Assistant, a prestigious company that partners with their clients who install a flexible framework for account-based strategy, delivering award-winning results with a focus on efficient, repeatable, and nimble execution.
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Chief Of StaffElynox, Inc. May 2024 - Present -
Marketing Coordinator & Team LeadKhronos May 2022 - May 2024Raleigh-Durham-Chapel Hill Area -
Executive AssistantKhronos Jun 2021 - May 2022Raleigh-Durham-Chapel Hill Area
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Loan Credit OfficerDevelopment Bank Of The Philippines Jan 2018 - Jul 2021Cagayan De Oro City, Northern Mindanao, PhilippinesResponsible for interviewing salary loan applicants, analyzing their financial capacity to avail the needed loan amount. Managed more than 400+ borrowers, with more than 100 million of worth of total loan balance. -
Student Office AssistantXavier University - Ateneo De Cagayan Apr 2014 - Mar 2017• Created Google sheet database for recording all violations of students enrolled persemester in the University.• Responsible for recording, storing and returning all lost and found items in the school to therightful owners.• Managed and interviewed students who applied for uniform exemptions to determine theireligibility.• Assisting staff members in their day-to-day activities related to work in the University.• Activated all the Student University IDs that were enrolled every school year.• Handled very sensitive information in the University. -
Internship TraineeDevelopment Bank Of The Philippines Jun 2016 - Sep 2016• I am a qualified candidate for the Management Associates Training Program, one of the chosen top 3 out of 200 applicants in Northern Mindanao.• Handled very sensitive information, plotted land areas and discrepancies.• Completed multiple administrative tasks efficiently• Supervised and trained by Sir Winston Seniel, Head of CAFT-Northern Mindanao.
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Product Support RepresentativeConcentrix Aug 2010 - Apr 2013• Trained for technical support with Linksys networking devices.• Trained in communications skills for email and voice support with American Accent.• Provided WOW factor customer service to clients from Northern America with greatcommunications skills and a positive attitude.• Awarded for WOW Customer Service and for the most Generated Sales Revenue.
Joseph Edward Theodore Mugot Education Details
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Computer And Information Sciences And Support Services
Frequently Asked Questions about Joseph Edward Theodore Mugot
What company does Joseph Edward Theodore Mugot work for?
Joseph Edward Theodore Mugot works for Elynox, Inc.
What is Joseph Edward Theodore Mugot's role at the current company?
Joseph Edward Theodore Mugot's current role is Chief of Staff @ Elynox.
What schools did Joseph Edward Theodore Mugot attend?
Joseph Edward Theodore Mugot attended Xavier University - Ateneo De Cagayan.
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