Role Summary:Leading, executing and supporting strategy projects through structured problem solving, research, analysis, project management and preparation of communications.Key Responsibilities: • Development of FY17 - FY19 Retail Strategy and Plan:o Facilitation and collaboration with cross retail functions on their strategy to identify gaps & ensure alignment across Retailo Internal analysis – Identify trends, insights and implications for Retail People and Productivity o External analysis – Comparative analysis of local and global Telco and industry best practice customer service trends• Telstra Business FY17 ‘plan on a page’ strategy development and preparation of Telstra Business channels design principles ‘fitter and faster’ workshop materials. • Development of a Retail World Class Advocacy Roadmap for FY17-FY19:o Fact base case for advocacy to identify SWOTo Interviews and surveys for key stakeholders using Bain framework to identify development importance and priority of advocacy capabilitieso Analysis and development of Telstra ‘Feedback outer loop’ capability.• LOTE (Languages other than English) Project CORE Project Management - Liaison with key stakeholders to develop LOTE detailed project plan with key deliverables to drive FY16 benefit realisation.• Telstra Country Wide Market up Retailing store format & footprint optimisation:o Initial interview and survey of key TCW stakeholderso Size of the opportunity estimates for TCW branded stores across Australia through identification of geozones using postcode data and population characteristicso Detailed, Victoria-wide format and footprint recommendation o Methodology and analytical model to develop recommendations.• Chief Social Office project management:o Design and implementation of CSO project management operating rhythm, project management templates and project lead stakeholder engagement.• Development and documentation of TCW Area Board operating guidelines including board visits.

- T&L Communications & Marketing team leader: Leading the team's day to day operations (prioritisation and work flow) ensuring alignment to the T&L and firm brand and strategy. Providing coaching, training, development and management of performance against agreed individual and business goals, and formal elements of the firm's staff performance process.- Marketing & Communications strategy (internal & external): Drive the T&L and broader firm's strategy and brand. Provide support to the COO, Markets leader & Tax Executive Team (TEX) and evaluate outcomes and return on investment.- Project manage the firm's Tax reform initiative: Manage budget, marketing & communications strategy, advisory panel, events, publishing, media, key stakeholders including PwC CEO and Executive Board and Government- Competitor & market analysis: Bring insights and ideas to the business, with a focus on continuous improvement and speed to market. - Understanding T&L key clients: Overall, by site and business, working with Business Leaders to tailor strategies to improve client relationships and drive growth.- Manage Global Tax Monitor and the Brand Health Index results: Identify key themes and messages relevant to the business, developing a clear plan to leverage.- Sponsorships, memberships & alliances: Effective implementation to support the overall market growth strategy and build firm and individual Partner brands.- Networks: Understand the networks strategy (including NED, C-Suite and Alumni) and proactively identify connection points.- T&L events strategy: Maximising ROI, maintaining oversight to ensure the right outcomes are delivered for the business and clients.- T&L client feedback strategy: Provide analysis on key insights and manage a monthly progress report, including status, activity and key messages.- Build and maintain key internal firm stakeholder relationships to drive collaboration, leverage IP, shape strategy and ensure alignment.

- Global mobility policy workshops for clients with key organisation stakeholders including written policy documents, cost projections, process maps, briefing guides and assignment letter templates.- Assignment letter, remuneration advice, policy entitlements and change process for Wesfarmers, Freehills, Nyota Minerals and United Group Limited Resources.- Lead PwC GMS Transition of ANZ Global Mobility programme back in house. Project managed tasks, responsibility and timeframes for handover. Management of internal resourcing & staff engagement during change. Roll out of communications and best practice efficiencies for various stakeholders.- Exchange rate reconciliation balance sheets for Commonwealth Bank.- Advice on Woodside, ANZ and UGL fully outsourced, International Assignment programmes for up to 450 expatriates, including monthly reporting on global current status and data.- Engagement Management - Billing, measuring efficiency and profitability- Measurement and reporting of KPI’s (Key Performance Indicators) as per client/PwC service contract.- Coordinating and sign off on ANZ/ Woodside/UGL assignment letters, cost projections, remuneration reviews, remuneration statements, briefing with ANZ expatriate and payroll notifications to home/host country ANZ payroll.- A member of the Management team that oversees headcount, workflow, design of training schedule and development of up to 25 mobility specialists. Coach, mentor and develop junior staff.- HR People role for PwC business unit. Responsible for: workplace satisfaction initiatives, recruitment, talent mapping, remuneration process and communication roll out, oversee performance management cases, review leave balances, co-ordinate group strategy days, review job descriptions and oversee graduate induction program.- Presentations including 2010 AHRI discussion forum ‘Talent Mobility 2020’, PwC Global Mobility Workshop for ‘Payroll processing for inbound and outbound employees'.

- International Assignment Policy design - Management & Co-ordination of a client’s transition of outsourced expatriate relocation service provider.- Design and mapping of new processes for client’s global delivery payroll model.- Initiate and develop new technology tool for sharing knowledge across the Global Deloitte Tax division – ‘Innosphere’.- Prepare ‘Project Plans’ and ‘Communication Roll Out Plans’for clients.- Client secondment to assist with transitional organisational change through implementation of new accounts structure to resolve and process outstanding payroll taxes due as a result of a new business structure.

- Management and coordination of global payroll for various clients.- Project consultant on clients' internal expatriate payroll training & process mapping to their European local offices.- Liaison with tax professionals on hypotheticla tax, modified payrolls, tax protection, residency status, social security liability, split payrolls and gross up calculations.