Jett Sy Email & Phone Number

Amsterdam, Nh, Nl

Managed initiatives from discovery to release with a successful launch on the following new features in Web Experimentation:- AI Copy Generator- Google Analytics 4 Integration (3 versions)- Dynamic Selector Support- Component Trackers- Shadow DOM Support- Performance Edge Extensions and Mutual Exclusive ExperimentsImplemented a standardized process behind the delivery of:- UX delights which resulted in 15+ app enhancements deployed- Beta feedback collection which decreased time to general availability of featuresStreamlined operations between product and engineering to increase team’s productivity and efficiency including:- Quarterly planning to allocate resources and identify committed initiatives- Own scrum ceremonies for constant internal alignment

- Increased experimentation velocity across B2B market by enabling users to concurrently configure a Web experiment without overwriting one another. - Built live roadmaps and dashboards to see real-time product progress via self-serving reports accessible company wide.- Drove the change of company branding from previous Episerver to former Optimizely across all product workspaces.

Cebu, Central Visayas, Philippines

- Delivered a 24/7 automated customer support feature, which decreased home service appointments by ~40%.- Created user stories, managed the workflow of engineers, and story pointed to plan bi-weekly sprints based on the roadmap and prioritization of product backlog items.

Makati, National Capital Region, Philippines

- Implemented a full-stack program where users can configure different time zones based on their location in Indonesia, resulting in an increase of users by >20%.- Enabled over 270M potential new users by developing the core banking solution web app from English to Bahasa using Smartling.- Integrated Airbrake.io into the backend and frontend to quickly resolve issues.- Practiced clear and complete documentation for technical specifications and DevOps processes.

Hong Kong (Remote)

- Helped over 10 students who started with zero knowledge of programming to become proficient syntax-based programmers.- Led an intensive 48-hour, 1-month course to a team of 5 who received 1st runner-up in a local Hong Kong Hackathon.- Instructed more than 100 students on computer science courses focused on Java/Python programming, web development, and game modification and assisted them in coding and debugging projects and challenges.- Trained professionally by MIT certified training system after a 3% teacher acceptance rate.

San Francisco Bay Area

- Collaborated with students as I conducted synchronous classes to work on in-class activities, discussed Java OOP concepts, and assisted in coding and debugging projects during office hours 10 hours weekly.- Partnered with the course professor to execute smooth course prioritization, planning, management, and adjustments.- Tested, graded, and provided feedback on 30 students’ projects, exams, and labs, resulting in over a 90% passing rate of the course.

San Francisco Bay Area

- Invited Vineet Budapan, a Sr. Software Developer at Google, to give our members a talk and arranged networking events with Google DSC of UC Berkeley, SFSU, and SJSU.- Communicated highly with members of the club and students at USF to gain input that I can analyze to come up with events.https://dsc-usfca.appspot.com/index.html

San Francisco, California, United States

- Increased user activity by an average of 38% across 4 social media platforms - LinkedIn, Facebook, Twitter, and Instagram.- Reported, presented collected data, and proposed new ideas to improve the statistics of views and activity within our platforms to the managerial team using tools such as LinkedIn and Facebook Analytics. - Managed all social media platforms for the University of San Francisco's School of Nursing and Health Professions Department using Hootsuite.

San Francisco Bay Area

- Organized a trip to SXSW at Austin, TX in 2019, arranged company site visits to Lime, Wish, and AutoDesk, and invited guest speakers like Jon Shumate, an entrepreneur, and professor Samuel from Stanford University and ex-product manager at Facebook.- Proposed projects and presented detailed plans for execution with the allocated budget, time, and quality to influence the board members- Collaborated and worked cross-functionally with the tech team to update our website, the marketing team to promote our upcoming event, and the president of the club to provide updates to make sure we are on track while making sure the club’s overall strategy and goals were met.https://e-clubusfca.club/

San Francisco Bay Area

- Negotiated and demonstrated to restaurant owners or managers to help deploy the company’s self-order kiosk app, gaining 6 new clients in a span of 10 weeks- Collected, analyzed, and tracked data through the progress of sales via the cloud portal.- Presented and reported the data collected and my personal analysis on possible areas of refinement to the executive team every 2 weeks.