Jevan Mcgowan Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

▪ Perform diagnostics, repairs, and maintenance on a wide range of electronic devices, including computers, laptops, smartphones, tablets, printers, and home appliances ▪ Conduct thorough assessments to identify hardware and software problems, utilizing industry-standard diagnostic tools and techniques▪ Execute repairs and replacements of faulty components, following manufacturer guidelines and best practices▪ Install, configure, and update software applications and operating systems, ensuring optimal functionality and security▪ Maintain accurate records of repairs, inventory, and service reports, ensuring efficient documentation and tracking▪ Uphold the highest standards of professionalism and customer service, addressing customer concerns promptly and ensuring their satisfaction

Calgary, Alberta, Canada

▪ Effectively troubleshooting technical issues related to laptops, desktops, and other technology products. By diagnosing and resolving common technical problems, I help ensure that customers have a seamless experience with their products.▪ Demonstrate in-depth knowledge of various technology products, including laptops, desktops, thin clients, TVs, and monitors from various brands such as Apple, Microsoft, Windows, Asus etc. I use this knowledge to provide personalized recommendations to customers to fit their needs.▪ Delivering excellent customer service by promptly responding to inquiries, addressing concerns, and providing clear guidance on product usage to ensure customer satisfaction

Calgary, Alberta, Canada

▪ Provide exceptional customer service, including greeting customers, understanding their needs, andrecommending relevant products, and equipment that meets their requirements.▪ Meet daily sales goals and targets, actively engage customers, using effective sales techniques, and promote products to increase sales.▪ Maintain store appearance and organization, ensuring that the store is clean, organized, and visually appealing at all times.

Vancouver, British Columbia, Canada

▪ Worked autonomously and within a team environment▪ Answered customer calls, emails, and organized customer appointments to address concerns with their pending or delivered vehicles with the highest level of response and attention▪ Accurately recorded issues and data into Dealer Management System.▪ Completed Vehicle Readiness Inspections (VRIs) post-landing and before delivery, Authorized documentation confirming vehicle arrival status▪ Communicated estimated completion time, regular updates, and follow-through on each customer vehicle, aiding in vehicle movement▪ Provided orientation and assigned tasks to new or temporary hires

Vancouver, British Columbia, Canada

▪ Performed entry-level work in the inspection, repair, and service of Tesla electric vehicles▪ Operated a variety of hand, power, and shop tools▪ Maintained records of time and materials. ▪ Performed other related duties as assigned▪ Help maintain vehicle cleanliness of customer cars▪ Support journeymen technicians as needed ▪ Used Knowledge of Methods, and techniques for detailing vehicles - wet sand, polish, buff, wax, etc ▪ Possessed Efficient skills in basic automotive techniques related to automobile repair and service.