I'm privileged to work with and grow a diverse team of people, passionate about making venues and events great with the products we design and services we tailor.

Engaged by a chiropractic entrepreneur, at the top of his game, with four companies and a 501(c)(3) charity, I began my assessment of people/tools/process as a secret-shopper patient of the primary clinic. Respecting client confidentiality and non-disclosure, deliverables include:• Increased data integrity, improving the validity of management reports and KPI metrics.• Introduction of QuickBooks Online, allowing for centralized financial management of separate tax entities.• Positive results from audit by DETR.• Structuring of MD/DC collaboration to pivot business and launch telehealth, HRT and medical services offerings.• Timely attainment of SBA Paycheck Protection Program, supporting employee retention.Following clean up and stabilization, the practice is poised for managed growth.

As a training-led organization, Topgolf invests heavily in programs for the recruitment, orientation and ongoing development of their Associates. With its clear Vision and Mission, strong Core Values and hospitality-centric culture, this appointment was fast-paced and fun in both the class-room and busy back-office supporting ~850 staff. Having built an LMS system to optimize scheduling and class attendance metrics by position, calendar work-flow and SOPs, the strategic focus is on development of 30 facilitators delivering the curriculum as they were groomed for management positions.

About the Hardest Hit Fund®With one of the highest foreclosure rates in the nation, Nevada was selected to be one of the first five States' Housing Finance Agencies to receive funds from the U.S. Treasury’s “Hardest Hit Fund®." The State of Nevada was awarded over $194 million in funds to make available to qualified recipients.Recruited by Board Chairman to help stabilize non-profit agency overwhelmed by applications for loan assistance programs, and unstable management structure.• Maintained morale during three changes of Executive Director during the year• Improved data integrity and metrics for quarterly performance reports to US Treasury• Introduced business-level IT service structure• Supported implementation of Standard Operating Procedures• Instated loan closing & reconveyance process for title and escrow companies• Formalized lien asset management program, recycling >$300,000 assistance fund

ConnectMe QR provides a turnkey mobile marketing solution, leveraging branded QR code technology, that provides a portal from real world print to the digital world. Clients can employ different forms of print media and mobile web to create a new and unique channel for connecting with their prospects or customers. The flagship product is a personalized mobile business card - mCard™.

Engaged by President to plan and manage the relocation of warehouse and distribution centers and Corwin publications division into a new, 55,000sq/f location.• Trained and led cross-matrix team of client and vendor staff during planning and risk mitigation phase • Built out new office and warehouse space• Automated consolidated distribution center• On-time completion

Co-founded new corporation providing stone-surface fabrication and installation services to custom-home contractors, hotels and casinos.• Developed and ran all office systems and procedures, including health & safety, vendor relations, engagement services, payroll and accounting functions.• Managed growth to $1.3M in sales on 100% referral, maintaining 43% GP margin, with 13% overhead, in first 18 months.

Engaged by President of laboratory processing 4-5,000 attritions/test results/day and challenged to identify root causes of unsatisfactory billing/collections performance.• Documented business process flow• Determined KPIs for analysis of transactional and financial data• Identified causes of 11-14% unbillable activity and corrective action• Managed the design, development and implementation of a web-based Digital Dashboard interface to ASP accounting application.

Engaged by Founder/President to facilitate build-out and relocation of food manufacturing plant.• Coordinated installation of telecommunications, cat-5 and fiber infrastructure• Automated consolidated distribution center Standardized and consolidated IT equipment leasing & licensing• Stabilized and secured server-platform for expansion of ERP system• Installed centralized asset management and support tools

Contracted to manage internal deployment of web-based conferencing and collaboration tool (MeetingPlace)• Formed cross-matrix team from IT and Telco departments• Defined project objectives, deliverables and approach• Coordinated interdependent resources to achieve cost-effective and timely deployment

Management of national technology implementation projects, (including WAN implementations, O/S migrations, leased-asset lifecycle programs, help desk consulting, end user training), ranging from $30,000 to $18,000,000. Consultant for Enterprise Application and Help-desk implementation projects, Y2K preparedness and Risk Mitigation engagements. Core team member for transition management and RFP/RFQ teams.Project: Kinko's, Inc.• Managed Point of Sale system migration from OS/2 to NT platform for 1,000+ retail branches across United States and Canada• Coordinated product acquisition, configuration and deployment, application development, cabling and site prep, migration, and support team functions, including sub-contract management Project: SunPlus/CareTools• Made formal assessment of client/vendor partnering requirements for the deployment of Enterprise Application to Healthcare provider• Trained core-team in Microsoft Solutions Framework and PMI project management practice for the developed of Project Vision/Scope, Communication Plan, Schedule, Risk Management and Reporting methodologyProject: Sun Healthcare Group• Managed cabling and computer installation for WAN connectivity of 17 facilities across four States• Coordinated upgrade, re-image and redeployment of computer systems to 98 facilitiesProject: San Bernardino Sheriff’s Department • Developed Blueprint for centralizing IS Help Desk and purchasing functionsProject: Santa Rosa Memorial Hospital• Conducted Risk Analysis of enterprise-wide application deployment project and implemented remedial plan to complete on-schedule Project: Regency Health Services• Managed all aspects of numerous projects related to WAN installation to 108 facilities distributed nationally, including NT/Win95 install and migration, system pre-configuration, legacy application testing, SMTP gateway set-up, end-user training, help desk & desk-side support provision

Conscious Capitalism, Las VegasEngaged as team facilitator for development and definition of the Vision and Core Values of the Las Vegas Chapter.

Responsibilities and Achievements: • Established review process for endorsement of Wholesale Loan Brokers• Analyzed and reported Sales, Productivity, and Quality Assurance metrics• Maintained responsibilities as Lead Trainer for implementation of Total Quality Management• Coordinated relocation of Wholesale Lending Department to new facility• Built functionality architecture of new phone system