Jonathan Everett Email and Phone Number

Walmart is providing quality medical, dental, and behavior health care to underserved populations at affordable pricesI lead a team building out and supporting clinical applications in all Walmart Health Centers nationwide- Simplified new health center buildouts with automation and repeatable processes, allowing Walmart Health to scale at any pace- Provide field support to 51 health centers across the country

Providing strategic technology guidance to firms and organizationsConsultant/Business Lead - Six year engagement with HCSC (Blue Cross/BS for IL, TX , MT, OK, NM)- Assisted HCSC business units with the creation of an end-to-end view of electronic medical record acquisition projects to determine why expected value was not being realized.- Identified and resolved gaps in the data acquisitions to to increase reimbursements in HEDIS and STARS programs by millions of dollars.- Data types: HL7 ADT, ORU, C-CDA, FHIR

Hired to transform all aspects of information technology and cyber security to support the growth incurred with a recently completed major acquisition.Modernized aging information and telecommunication systems. Created a reliable and redundant infrastructure to meet near-zero downtime requirements.Virtualized Data Centers to increase agility, alleviate space constraints, and reduce costs.Replaced field technician paper processes with iPad solutions, increasing data accuracy, reducing costs, and increasing gas service safety. Developed a highly regarded Cyber Security Program to meet state and federal regulatory requirementsImplemented procedures and change control to comply with PCI, Sarbanes-Oxley, NERC, FERC, HIPAA, MA Privacy (201 CMR 17), and three New England state public utility commissions.Introduced agile and other methodologies to improve the quality of internally developed software (MS .NET) and return financial closing activities to the business.

Directed enterprise-wide support for all aspects of client computing on a technology driven business school campus, overseeing 20 staff and 80 part-time student employees. Reorganized staffing to create a streamlined and customer-focused department. Implemented a seamless faculty and staff PC replacement process. - Faculty and staff arrived at their desks in the morning with new PCs containing all applications and personalized customizations.Introduced innovative customer-focused services such as a 24x7 self-service knowledge base, extended help desk hours, and implemented a computer telephony integrated (CTI) system for the Help Desk.Negotiated all hardware and software vendor contracts in support of the 6,000 desktop and notebook computers on campus.Developed a sustainability plan as the Chair of the Bentley University Sustainability Task Force IT Subcommittee.Processed 3,000 notebook computers and provided technology familiarization sessions to 1,000 freshman across a 5-day window at the start of each fall semester.

Managed the design and deployment of all IT infrastructure for the newly formed Mass Bay Commuter Rail company assuming operations for the Boston area commuter rail system in a fast-paced 4-month project. The project was completed on time and under budget.Provided industry and technical expertise to projects such as selection of Occupational Health software for NASA employee clinics and disaster recovery planning for Massachusetts area hospitals.

Concentra was a high-growth $1B firm with offices in 48 states providing a variety of services dedicated to cost effectively improving the outcomes of worker injuries for employers and the injured. Assisted with Concentra’s evolution, via organic growth, mergers, and acquisitions, as it transitioned from a small privately held company into a large publicly traded firm, and then into private equity.Overseeing a staff of 60 individuals spread across the United States, implemented innovative technology solutions supporting more than $1 billion in transactions across multiple data centers and business units.

First Notice Systems is the leading provider of claim-reporting outsourcing services and software to the Property and Casualty market.Provided strategic direction, budget negotiation, and leadership to a department of 40 software development, infrastructure, and product implementation professionals. Managed an annual IST budget of $4.7 million.Worked closely with the sales team to implement new customer programs and design new products. Two well received products included a streamlined offering for smaller insurance carriers and an ASP (Cloud) model for carriers desiring to utilize their own call centers.

Managed the telecommunications department including: budgeting, contract negotiations, and day-to-day employee management. Reduced telecom expenditures by greater than $100,000.Supported a variety of UNIX and DEC VMS systems, databases, PC networks, and global data links.Deployed a new telephone system to the company, replacing a pre-deregulation era PBX.

Supported all computing needs for 60 scientists utilizing a heterogeneous network of SUN UNIX workstations, DEC VAX, and IBM PC’s.Designed Sun UNIX workstation systems for highly classified implementations, with design approved by the NSA.Held Department of Defense Top Secret/SCI security clearance