James E. Lee Email & Phone Number

Washington, District Of Columbia, United States

After serving more than a decade on the ITRC's Board of Directors, including three years as Chair, I crossed over to serve as COO of the ITRC, the nation's leading organization dedicated to supporting victims of identity crimes (for free) and providing insight to public policy and business leaders on issues related to privacy, data security, and identity. I'm responsible for day-to-day operations and lead efforts to expand the ITRC's products and services, branding, messaging, and revenue to support the Center's core mission of ID crime victim assistance. I also support the ITRC's public policy efforts.In this role, I have led efforts launch a data breach tracking and alert service that is used by for-profit businesses and government agencies to track data compromises as well as a free version for consumers. We also now offer an escalation contact center service for organizations whose customers are victims of identity crimes.My team has also expanded our research and reporting offerings that has resulted in the ITRC having the highest percentage of "share of voice" on topics related to identity crimes and compromises and record levels of media coverage of identity topics.

Washington, District Of Columbia, United States

I'm a subject matter expert in matters of data protection, data security, identity management, and business identity theft. I'm available to speak, advise, provide expert testimony, and host podcasts or other interview settings.I help executives and marketers turn-around operations and restore reputations in the wake of controversies. I also help businesses navigate the changes required by new state privacy laws.

Dublin, Atlanta And Washington, Dc Metro Areas

Brand Strategy: Designed messaging, content, pricing, and brand strategy for introduction of the company into United States, Canada, and Latin American markets, as well as expansion within Europe, the Middle East, and Africa (EMEA). Brand Awareness & SEO/SEM: Moved from last place to first place among competitors in organic web search and earned media placements, significantly increasing sales and clients. More than doubled web traffic in one year.Product Development & Product Launch: Redeployed a single product into three independent products designed to meet distinct customer needs and uses, yielding significant year-over-year revenue and global customer growth. Ranked as a Cybersecurity Product of the Year by CSO Online.Supervisory Management & Marketing Operations: Supervised contractors and a marketing/pr company responsible for marketing operations, including website administration, search engine optimization (SEO), sales events, and sales/marketing technologies; developed product management process and provided strategic guidance for user interface (UI) development (management console). Board of Directors & Legal Compliance: Served on the Board of Directors and as company secretary, ensuring compliance with the Irish Companies Act.

Alpharetta, Ga

Acquisition Integration & Product Acceptance: Developed a master brand by consolidating more than 60 acquisitions to optimize product and people acceptance and expedite benefits realization.Reputation Management & Rapid Revenue Growth: Grew revenue from $300M to over $1B/year; stabilized company stock and secured new partnerships with 100% retention of core stakeholders through a reputation management program in the wake of a highly publicized data breach.Executive Writing & Editing: Served as executive writer for the president/chief operating officer (COO) and chairman/chief executive officer (CEO), drafting speeches, shareholder letters, meeting scripts, annual report narrative, and employee communications. Also edited 2 books for the chairman/CEO.Staff Coordination & Budget Management: Supervised 5 direct reports and 225 staff; managed a $20M budget; and led branding, marketing, communications, philanthropy, and consumer outreach.Practice Management & Team Management: Achieved Gallup ratings above the 90th percentile for best practice manager and teams in three consecutive years.

Purchase, Ny

Communications Management, Community Outreach, & Media Relations: Oversaw global communications, community outreach, and reputation management. Conducted media relations for the chairman and CEO, as well as all communication support for the IP Europe president.Global Communications, Unified Process, & Business Unit Integration: Designed company’s first global communications program, unifying corporate teams/business units with goals and leading to selection as Fortune magazine’s “Most Admired Company in the Forest Products Sector.”Mergers & Acquisitions (M&E) & Value-added: Earned chairman/CEO recognition for value added contributions in three acquisitions that added 37,000 staff within 14 months.High Performance Teams & Employee Engagement: Led highest-performing team and achieved best Gallup Employee Engagement scores in 1999 and 2000.Headcount Management, Programming, & Fiscal Policy: In less than 6 months, reduced headcount by 60% and programming by 50%, redistributed territory, and executed a strategic incentive plan, turning around the department and ending fiscal year $300K under budget.