Senior Product Operations Manager
San Francisco, California, Us
As a senior product operations manager at Cruise, I focused on accelerating the pace with which we could develop and deploy ML-models. I served as the product lead for our Ground Truth Automation team, where we developed ML-powered automation features to increase LiDAR data labeling efficiency. In this role, I authored the product strategy, collaborated with Design and Engineering to define an implementation plan, ran A/B tests to assess feature impact, and managed the production rollout. More recently, I was the product lead for visualizing AV on-road performance metrics. I launched a new metrics reporting app to improve the user experience and better integrate with existing AV-engineering workflows. To improve the reliability with which we report those metrics, I drove adoption of SLAs, on-call processes, and monitoring for all stages of the metrics pipeline, decreasing end-to-end system latency by 46%.