Jevin Koleth Email & Phone Number

Boston, Massachusetts, United States

As a seasoned Senior Manager at Jellyfish, I spearhead and lead a high-performance team of Customer Success Managers. My role involves orchestrating cross-functional initiatives to drive Net Revenue Retention (NRR) and Gross Revenue Retention (GRR). I specialize in crafting strategic programs and initiatives to amplify product adoption, elevate customer.

Boston, Massachusetts, United States

As a dynamic and strategic Manager of a Customer Success team at Jellyfish, I excel in driving business and strategic results for champions, executives, and ultimately customer organizations. With a proven track record of innovating and creating team plays, I am dedicated to mentoring and developing other CS people leaders, as well as implementing a.

Boston, Massachusetts, United States

As a Strategic Enterprise Customer Success Manager at Jellyfish, I worked with enterprise customers to optimize their day-to-day engineering culture through Jellyfish data insights. I created success plans, educated and trained customers, and facilitated the training of new end-users as Jellyfish expanded its footprint. I ensured that every customer had a.

I am a dynamic and engaging speaker specializing in leadership development and Diversity, Equity, and Inclusion (DEI). With a deep understanding of these critical areas, I empower individuals and organizations to reach their full potential by fostering inclusive environments and cultivating effective leaders. During my speaking engagements, I deliver.

United States

As a Senior Specialist, I managed large, complex hospital and engagement center accounts, collaborating closely with clients to understand their unique needs and provide operational consulting for a seamless transition from product implementation to a live environment. I also provided consultation services to clients, helping them navigate challenges and.

Austin, Texas Area

As a Senior Product Manager and Scrum Master, I utilized agile methodology to lead and facilitate scrum ceremonies such as daily standup, backlog refinement, sprint review, sprint retrospective, scrum of scrum, and stakeholder management. I successfully managed the referral and care coordination module as the Product Owner, ensuring that it met the needs.

DFW Market

As a Healthcare Director, I provided robust operational oversight for 3 inpatient hospitals and 2 managed care units. I served as a trusted advisor to the market executive, physicians, CEOs, COOs, and CNOs of each hospital. The Dallas hospital had 87 operational beds, the Frisco hospital had 36 operational beds, and the Fort Worth hospital had 30.

Baylor Rehab DFW North Region

As a Healthcare Regional Manager, I provided operational and consulting oversight for 18 outpatient rehabilitation clinics. My responsibilities included employee engagement and management, patient satisfaction, insurance reimbursement and verification, revenue cycle management, budgetary solutions and improvement analytics, hiring and onboarding staff.

Baylor University Medical Center, Tom Landry Fitness Center, Dallas, TX

As a Physical Therapy Technician with a specialization in neurology, I provided multi-disciplinary patient scheduling and outcomes data entry for orthopedic, neurological, and women's/men's health patients. I assisted the physical therapy and occupational therapy teams in providing care to neurological patients and conducted department hand hygiene audits.

Lewisville, TX

As a Cardiac Rehab Intern, I gained hands-on experience creating exercise prescriptions and monitoring the vital signs of patients. I checked resting and exercise heart rate/blood pressure and attached EKG leads to evaluate patients on the EKG monitor using the Advantage Scottcare system. My role involved interpreting EKGs and providing assistance to the.

Master'S Degree, Executive Public Administration And Healthcare Administration, Magna Cum Laude

Activities and Societies: The Honor Society of Phi Kappa Phi. Honors Graduate, Executive Healthcare Administration MPA. Capstone & Thesis.

Bachelors Of Science, Kinesiology And Exercise Science

Activities and Societies: Chamber Choir, Voice Studio, Dean's List. Exercise Science Graduate, Member of the Dean's List