In my role, I closely partner with the owners to drive business development initiatives that align with our strategic goals. I collaborate with various teams to enhance our offerings and ensure we are meeting the needs of our customers. Specifically, I work hand-in-hand with the catering and coaching teams, focusing on improving our profit and loss statement by analyzing sales data and identifying areas for growth. This collaboration allows us to create innovative drinks and menu items that not only excite our clientele but also contribute to our bottom line. I actively engage in brainstorming sessions with the chef to develop new food and bar concepts, merging creative culinary ideas with market trends to keep our menu fresh and appealing.In addition, I play a significant role in working alongside the marketing team to elevate our brand presence in the market. This includes developing targeted marketing strategies, engaging with our target audience through various channels, and promoting our unique offerings to enhance visibility and attract more customers. Our collective efforts aim to strengthen our brand identity and solidify our position in the competitive landscape.

I played a crucial role in driving growth opportunities by effectively analyzing and leveraging the insights from our monthly Profit and Loss (P&L) statements. This involved a thorough examination of revenue streams and expense categories to identify trends and areas for improvement.To ensure the efficient operation of the business, I implemented robust forecasting and budgeting processes. These included careful management of various expense categories, such as labor costs, food expenses, and repairs and maintenance (R&M). By doing so, I was able to maintain both profitability and operational efficiency.In my capacity as a mentor for newly hired store managers, I provided guidance and support tailored to their unique challenges. I established a structured onboarding process that included regular check-ins to promote their development and integration into the team.I facilitated weekly team meetings aimed at identifying key focus areas within our operations. During these sessions, we collaboratively brainstormed innovative solutions to enhance efficiency and improve overall performance.Furthermore, I took an active role in coaching team members by tracking their individual progress and providing constructive feedback in a timely manner. I made it a priority to recognize and celebrate their achievements, fostering a positive and motivational environment that encouraged continuous growth and improvement.

Support and manage all areas of business operations, which encompass daily and weekly ordering processes, effective inventory management, and precise scheduling of staff and resources. Take the lead in recruiting and training new hires, ensuring they are well-equipped with the knowledge and skills necessary for their roles. Focus on building and nurturing customer relationships to create exceptional and memorable experiences for our guests. Additionally, strive to foster a collaborative and inclusive work environment where all employees feel valued, heard, and appreciated for their unique contributions to the team.

I am responsible for overseeing daily business operations to ensure smooth and efficient processes. This involves developing and implementing strategic growth initiatives aimed at expanding our market reach and enhancing profitability. I also focus on training and mentoring junior managers and staff, equipping them with the skills necessary to excel in their roles.My duties include creating and managing comprehensive budgets to monitor financial performance. I regularly evaluate employee productivity and performance, using data analysis to identify areas for improvement. Additionally, I conduct thorough research to pinpoint potential growth opportunities that align with our business objectives.I manage sales forecasting and develop precise scheduling to effectively allocate resources. This includes overseeing supply and food orders to maintain optimal inventory levels and ensure that operations run seamlessly. Tracking payroll accurately is also a key responsibility, which involves verifying hours worked and ensuring timely payments.In terms of inventory management, I handle weekly and end-of-month assessments to maintain accurate stock levels and reduce waste. I keep daily production charts to monitor output and ensure consistency in product quality. When launching new menu items, I oversee the roll-out process to guarantee a smooth introduction to our customers.My role also involves preparing and filling out reports, facilitating invoicing and documentation tasks, and conducting regular line checks to ensure compliance with food safety standards. I participate in conference calls to collaborate with team members and address any operational challenges.Guest recovery is another important aspect of my position; I strive to address and resolve customer concerns promptly to ensure satisfaction. I manage email correspondence to maintain clear communication within the team and troubleshoot any issues, ensuring that operations continue without interruption.

Managed daily operation of restaurant location· Stocked workstations for all employees· Followed all food safety procedures according to company policies and food/safety regulations· Maintained high standards of customer service during high-volume, fast-paced operations· Daily inventory responsibilities