Jewel Jauregui was born to Deaf parents and grew up in a bi-lingual, bi-cultural home. In 2009 she assumed the role of Executive Interpreter at Convo, a video relay service company, and helped open the company’s first six call centers. She developed the company’s training, policies, and procedures and cultivated its culture, resulting in a national reputation known as “Convo Smooth” – named after the communication experience Convo provided its callers. With 13+ years of experience as a professional interpreter, Jewel remains committed to preparing interpreters with the training, tools, and understanding needed to provide consumers with an excellent communication experience.Interpreter-Now offers on-site interpreting Nationwide as well as Video Remote Interpreting (VRI) from a secure and private location.