• Business Operations Support Role for Real Estate Investment & Mortgage• Compile & prepare reports in power point presentation for higher management reviews monthly, quarterly and as at when required for Real Estate Investment.• GOE, CAPEX, OPEX budget compiling, analysis & tracking the usage of budget submitted for whole Malaysia AIA self-own and rented premises.• Admin role for both department (Stationery ordering, IT support, BCP coordinator and etc.)• Prepare & obtain approval end financing proposals for developers.• Prepare & obtain approval for solicitors & valuers empanelment in AIA solicitors & valuers panel list.• Business Continuity Plan Coordinator for Real Estate Investment & Mortgage.

Reported to Real Estate Investment Department. Received promotion from special grade clerk to Executive and another promotion to Analyst (Associate).• Work with estate agents to look for prospect to fill commercial office vacant space.• Arrange viewings with Potential Tenants• Negotiate rental within the rental range set by the company.• Closed around 50,000sq. ft. to 60,000sq. ft. prospects for Commercial office space and investment properties of AIA Bhd. • To approach existing tenants on Tenancy Renewal 6 months before expiry.• Preparation Letter of Offer, Tenancy Agreement and Renewal Letter for tenants.• Monitor income & expenses against budget allocated.• Preparation of cashflow & yield report for management. • Attend to Request Order (RO) & Fund Request from our appointed Property Manager for on a monthly basis.• Prepare monthly reports for Investment Properties• Submit request LHDN online stamping and arrange for stamping for all executed tenancy or renewal.• Budget preparation for income & expenses• Work with Property manager on building operation matters• Level 7 Meeting Suites & Auditorium booking.• Helpdesk Property Department.• Key Management for Menara AIA & Wisma AIA.• Menara AIA & Wisma parking revenue.• Quarterly impairment & reconciliation report.

Started as Clerk in Office Services & Purchasing department in AIA. Received a few promotion while in this department till Special Grade Clerk. Gain experience of the following:• Supervision of staff, overall checking of all staff work area.• Organizing day to day workflow, check daily records, daily input by staff.• Monthly invoice processing – check, finalize and cross charge to departments.• Prepare monthly department cost report.• Monitor vendor service level and update record.• Enquiry handling from customers and vendors.• Prepare Yearly Budget / monthly Variance Report.• Staff leave recording and planning• IT support for the department• Organize department meeting and prepare minutes• All other dept admin duties.• Process & issue purchase order for pre-printed materials printing requisition from department & branches.• Source printers & quotation for pre-printed material printing & other purchases for Business Units in AIA.• Issue purchase order for all office stationery & ad-hoc request from departments.• Supply & distribution to branches & other units in AIA.• Payment processing• Handle tender process