John Falcon

John Falcon Email and Phone Number

PRODUCT OWNER and TECHNICAL BUSINESS ANALYST @ Bank of America
San Francisco, CA, US
John Falcon's Location
San Francisco, California, United States, United States
John Falcon's Contact Details
About John Falcon

Experienced Product Owner, Scrum Master, and QA Development Manager with a proven track record in enhancing software product quality and operational excellence. SAFe-certified professional skilled in building relationships and managing distributed teams across multiple time zones in a hybrid work environment. Expertise in influencing roadmaps, defining priorities, and ensuring production readiness. Hands-on experience in Quality Assurance, Product Owner, and QA Development Management roles has helped foster cross-functional relationships, improve communication, resolve conflicts, and drive continuous improvement.CERTIFICATIONSSAFe 6 Product Owner / Product Manager | SAFe 6 Scrum Master | SAFe 6 Practitioner | SAFe 6 Agilist SKILLS Product Owner | Scrum Master | Agile Methodology | SAFe | Waterfall | SaaS | KPI | OKRs | SDLC | Data Analysis | Risk Management | Cross-Functional Management | Conflict Resolution | Project Management | Change Management | Budget Planning | Resource Planning | Strategic Thinking | Continuous Learning | Continuous Improvement | Delivery Process | Documentation | Communication | Development Manager | QA Manager | Leadership | Team Building | People Management | Training | Onboarding | Quality Metrics | QA | Escape Analysis | RCA | Software Testing | Testing Tools | Mobile & Web Applications | UAT | SIT | Localization | Accessibility | Web Technology (HTML, CSS, JavaScript) | HIPAA | Data Privacy/Security Regulations | FDA QSR, ISO (Actively studying best practices) | Jenkins | Jira | Confluence | Rally | GigaFox | CI/CD | DevOps | ServiceNow | Workday | Planview | Clarity | Miro | Wiki | Microsoft 365 | Office | Word | Excel | PowerPoint | Project | Google Workspace | Adobe Acrobat | Chat GPT-3.5 | Playground AI | Volunteering | Fundraising | Community Outreach

John Falcon's Current Company Details
Bank of America

Bank Of America

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PRODUCT OWNER and TECHNICAL BUSINESS ANALYST
San Francisco, CA, US
Website:
bankofamerica.com
Employees:
232061
John Falcon Work Experience Details
  • Bank Of America
    Product Owner And Technical Business Analyst
    Bank Of America
    San Francisco, Ca, Us
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  • Bank Of America
    Product Owner / Technical Business Analyst
    Bank Of America Jan 2024 - Present
    Charlotte, Nc, Us
    Platform Mobile• Align initiative strategies by planning/estimating/negotiating/scoping resources and schedules.• Collaborate with multi-disciplinary teams/management/stakeholders to influence roadmaps and organizational goals.• Provide release guidance and communicate project health.• Administer/prioritize/update/refine team backlog to align with organizational goals.• Govern and own Epics/User Stories/Issues/Defects/Tasks/Spikes.• Own and evaluate Epics and related work to improve audit requirements.• Strategically gather/evaluate/translate user, customer, and stakeholder feedback into actionable work items.• Promote targeted bug fixes/iterative process improvements based on feedback and data analysis.• Collaborate with internal stakeholders to define business requirements and associated epics, user stories, and acceptance criteria.• Accountable for defining and accepting the value delivered by the team• Create, prioritize and maintain the team’s backlog for assigned products in collaboration with stakeholders.• Continuously review the business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks.• Work with the team, Scrum Master, and other Product Owners to coordinate external team dependencies• Optimize the value of the work the team performs.• Act as the primary contact for questions about the product.• Act as the primary contact for development work being performed by the team.• Work with key stakeholders to define and ensure the success of product releases.
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  • Fidelity National Information Services
    Product Owner | Scrum Master | Qa Development Manager
    Fidelity National Information Services Sep 2011 - Dec 2022
    Jacksonville, Fl, Us
    MOBILE BANKINGPO• Aligned initiative strategies by planning/estimating/negotiating/scoping resources and schedules.• Collaborated with multi-disciplinary teams/management/stakeholders to influence roadmaps and organizational goals.• Provided release guidance and communicated project health.• Administered/prioritized/updated/refined team backlogs to align with organizational goals.• Governed Epics/User Stories/Tasks/reports/metrics/team planning boards/release documentation.• Achieved KPI targets for customer satisfaction and efficiency.• Improved metrics/work status/project signoff/documentation for efficient audits.• Strategically gathered/evaluated/translated user, customer, and stakeholder feedback into actionable work items.• Promoted targeted bug fixes/internal tool enhancements/iterative process improvements based on feedback and data analysis.SM• Fostered cross-functional relationships, enhanced communication, and resolved conflicts within/between teams.• Coach/Mentor teams/adapted to process and development changes/addressed risk management.• Introduced process improvements for enhanced transparency, reporting, work quality, and security testing.• Adapted to new workflows/tools/industry changes to ensure project success.• Facilitated standup meetings/iteration planning/ART events/resolving impediments/planning team improvements.QA DEV MNGR• Directed work efforts/motivated teams/ensured project readiness/best practices/quality processes.• Encouraged team participation and transparency to establish a more visible project status.• Managed distributed workforce/overlapping schedules/contingency plans/supervised hybrid teams across multiple time zones.• Mentored team members, provided feedback, conducted performance reviews, oversaw budgets, and supported career growth.• Conducted recruitment, onboarding, training, and mentoring of team members.• Guided human resource topics and policies while fostering positive working relationships.
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  • Adobe
    Qa Manager | Qa Lead
    Adobe Jan 2006 - Jul 2010
    San Jose, Ca, Us
    Adobe.com | Adobe Acrobat Reader | Adobe AIR | Adobe Connect | Adobe Contribute | Adobe Creative Suite | Adobe Digital Publishing | Adobe Download Manager | Adobe Flash | Adobe Flash Media Server | Adobe Flash Player | Adobe InDesign | Adobe Media Player | Adobe Presenter• QA Lead/Mgr for concurrent US EN/Localization releases.• Directed communication/documentation/distributed workforce/overseeing schedules/resource estimates/coordination strategies.• Effective collaborator/cross-functional teams/plan release schedules/update project assets.• Skilled in overseeing test plan strategies/reducing learning time/budget costs.• Expert in managing functional/linguistic/UI quality/US and international releases.• Ownership of documentation/reports/release signoff tasks/beta release/CD signoffs/updates/patches.• Implemented resource-sharing tactics/minimize costs without compromising the quality/integrity of processes.• Led/documented status meetings/planning sessions/retrospectives/action items/align with strategic initiatives.• Guided human resource topics/policies/managing personnel issues/fostering positive working relationships.• Managed production support for all product download center pages/ensuring proper validation/routing/translation/communication of defect reports.• Oversaw/performed quality efforts through early Flash streaming technologies, conducting A/B testing, download testing, device testing, connection testing, and longevity testing.• Proactively assisted customers through onsite visits for a streaming production company, performing troubleshooting and translating user issues into actionable improvements.• Adapted to both management/individual contributor Content and Media Client QA responsibilities during the Macromedia/Adobe acquisition, maintaining focus and quality over multiple release schedules.• Managed quality and release efforts through early Digital Publishing technology for the digital and interactive version of WIRED Magazine.
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  • Macromedia, Inc.
    Qa Manager | Qa Lead | Digital Artist
    Macromedia, Inc. Dec 1998 - Jan 2006
    San Francisco, California, Us
    E-Learning | Fireworks | FreeHand | Captivate | Contribute | Breeze Presenter | Studio MX | Director | Shockwave DIGITAL ARTIST• E-Learning Digital Artist skilled in rapid adaptation to new software tools for online training, producing art and animation assets.QA LEAD | QA MANAGER• Quality Assurance Lead and Manager for concurrent US English and Localization software releases.• Directed communication and documentation with local and offshore teams, overseeing release schedules, resource estimates, and coordination strategies.• Effective collaborator with cross-functional teams, including Designers, Developers, Project Managers, QA teams, and Management, to plan release schedules and update project assets.• Skilled in overseeing test plan strategies, reducing learning time and budget costs for international and US QA• Expert in managing functional, linguistic, and UI quality across US and international milestones and releases in multiple languages.• Ownership of documentation, reports, release signoff tasks, beta release management, CD signoffs, updates, and patches.• Implemented resource-sharing tactics to minimize costs without compromising the quality and integrity of team processes.• Led and documented status meetings, planning sessions, retrospectives, and action items to align with strategic initiatives.• Guided human resource topics and policies, managing personnel issues while fostering positive working relationships.
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John Falcon Skills

Quality Assurance Testing Mobile Applications Android Mobile Devices Flash Software Quality Assurance Test Cases Bugzilla Black Box Testing Bug Tracking Test Planning Adobe Acrobat Agile Methodologies Mac Html Jira Dreamweaver Microsoft Office Adobe Software Ms Project Indesign Apple Macintosh Wikis Captivate Freehand Illustrator Presenter Testrail

John Falcon Education Details

  • The Art Institutes
    The Art Institutes
    Computer Animation

Frequently Asked Questions about John Falcon

What company does John Falcon work for?

John Falcon works for Bank Of America

What is John Falcon's role at the current company?

John Falcon's current role is PRODUCT OWNER and TECHNICAL BUSINESS ANALYST.

What is John Falcon's email address?

John Falcon's email address is fa****@****bal.com

What is John Falcon's direct phone number?

John Falcon's direct phone number is +141521*****

What schools did John Falcon attend?

John Falcon attended The Art Institutes.

What are some of John Falcon's interests?

John Falcon has interest in Sports.

What skills is John Falcon known for?

John Falcon has skills like Quality Assurance, Testing, Mobile Applications, Android, Mobile Devices, Flash, Software Quality Assurance, Test Cases, Bugzilla, Black Box Testing, Bug Tracking, Test Planning.

Who are John Falcon's colleagues?

John Falcon's colleagues are Joan Gerrard, Robert Boles, Pmp, James Paker, Jim Defelice, Susie Brorsen, Deepali Ajinkya, Jebram, David.

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