John Falcon Email & Phone Number

San Francisco, Ca, Us

Charlotte, Nc, Us

Platform Mobile• Align initiative strategies by planning/estimating/negotiating/scoping resources and schedules.• Collaborate with multi-disciplinary teams/management/stakeholders to influence roadmaps and organizational goals.• Provide release guidance and communicate project health.• Administer/prioritize/update/refine team backlog to align with organizational goals.• Govern and own Epics/User Stories/Issues/Defects/Tasks/Spikes.• Own and evaluate Epics and related work to improve audit requirements.• Strategically gather/evaluate/translate user, customer, and stakeholder feedback into actionable work items.• Promote targeted bug fixes/iterative process improvements based on feedback and data analysis.• Collaborate with internal stakeholders to define business requirements and associated epics, user stories, and acceptance criteria.• Accountable for defining and accepting the value delivered by the team• Create, prioritize and maintain the team’s backlog for assigned products in collaboration with stakeholders.• Continuously review the business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks.• Work with the team, Scrum Master, and other Product Owners to coordinate external team dependencies• Optimize the value of the work the team performs.• Act as the primary contact for questions about the product.• Act as the primary contact for development work being performed by the team.• Work with key stakeholders to define and ensure the success of product releases.

Jacksonville, Fl, Us

MOBILE BANKINGPO• Aligned initiative strategies by planning/estimating/negotiating/scoping resources and schedules.• Collaborated with multi-disciplinary teams/management/stakeholders to influence roadmaps and organizational goals.• Provided release guidance and communicated project health.• Administered/prioritized/updated/refined team backlogs to align with organizational goals.• Governed Epics/User Stories/Tasks/reports/metrics/team planning boards/release documentation.• Achieved KPI targets for customer satisfaction and efficiency.• Improved metrics/work status/project signoff/documentation for efficient audits.• Strategically gathered/evaluated/translated user, customer, and stakeholder feedback into actionable work items.• Promoted targeted bug fixes/internal tool enhancements/iterative process improvements based on feedback and data analysis.SM• Fostered cross-functional relationships, enhanced communication, and resolved conflicts within/between teams.• Coach/Mentor teams/adapted to process and development changes/addressed risk management.• Introduced process improvements for enhanced transparency, reporting, work quality, and security testing.• Adapted to new workflows/tools/industry changes to ensure project success.• Facilitated standup meetings/iteration planning/ART events/resolving impediments/planning team improvements.QA DEV MNGR• Directed work efforts/motivated teams/ensured project readiness/best practices/quality processes.• Encouraged team participation and transparency to establish a more visible project status.• Managed distributed workforce/overlapping schedules/contingency plans/supervised hybrid teams across multiple time zones.• Mentored team members, provided feedback, conducted performance reviews, oversaw budgets, and supported career growth.• Conducted recruitment, onboarding, training, and mentoring of team members.• Guided human resource topics and policies while fostering positive working relationships.

San Jose, Ca, Us

Adobe.com | Adobe Acrobat Reader | Adobe AIR | Adobe Connect | Adobe Contribute | Adobe Creative Suite | Adobe Digital Publishing | Adobe Download Manager | Adobe Flash | Adobe Flash Media Server | Adobe Flash Player | Adobe InDesign | Adobe Media Player | Adobe Presenter• QA Lead/Mgr for concurrent US EN/Localization releases.• Directed communication/documentation/distributed workforce/overseeing schedules/resource estimates/coordination strategies.• Effective collaborator/cross-functional teams/plan release schedules/update project assets.• Skilled in overseeing test plan strategies/reducing learning time/budget costs.• Expert in managing functional/linguistic/UI quality/US and international releases.• Ownership of documentation/reports/release signoff tasks/beta release/CD signoffs/updates/patches.• Implemented resource-sharing tactics/minimize costs without compromising the quality/integrity of processes.• Led/documented status meetings/planning sessions/retrospectives/action items/align with strategic initiatives.• Guided human resource topics/policies/managing personnel issues/fostering positive working relationships.• Managed production support for all product download center pages/ensuring proper validation/routing/translation/communication of defect reports.• Oversaw/performed quality efforts through early Flash streaming technologies, conducting A/B testing, download testing, device testing, connection testing, and longevity testing.• Proactively assisted customers through onsite visits for a streaming production company, performing troubleshooting and translating user issues into actionable improvements.• Adapted to both management/individual contributor Content and Media Client QA responsibilities during the Macromedia/Adobe acquisition, maintaining focus and quality over multiple release schedules.• Managed quality and release efforts through early Digital Publishing technology for the digital and interactive version of WIRED Magazine.

San Francisco, California, Us

E-Learning | Fireworks | FreeHand | Captivate | Contribute | Breeze Presenter | Studio MX | Director | Shockwave DIGITAL ARTIST• E-Learning Digital Artist skilled in rapid adaptation to new software tools for online training, producing art and animation assets.QA LEAD | QA MANAGER• Quality Assurance Lead and Manager for concurrent US English and Localization software releases.• Directed communication and documentation with local and offshore teams, overseeing release schedules, resource estimates, and coordination strategies.• Effective collaborator with cross-functional teams, including Designers, Developers, Project Managers, QA teams, and Management, to plan release schedules and update project assets.• Skilled in overseeing test plan strategies, reducing learning time and budget costs for international and US QA• Expert in managing functional, linguistic, and UI quality across US and international milestones and releases in multiple languages.• Ownership of documentation, reports, release signoff tasks, beta release management, CD signoffs, updates, and patches.• Implemented resource-sharing tactics to minimize costs without compromising the quality and integrity of team processes.• Led and documented status meetings, planning sessions, retrospectives, and action items to align with strategic initiatives.• Guided human resource topics and policies, managing personnel issues while fostering positive working relationships.