Resourceful IT Professional, 20+ years of experience, with proven ability to implement, manage and support technologies that decrease company costs and increase overall work performance and user productivity. Adept at improving and maintaining a secure and resilient work environment. Proven success as an effective team member, having earned commendations for teamwork, flexibility, customer service, and excellence in providing IT support. Possess a strong work ethic and excellent interpersonal skills.Specialties:Security+ CompTIA Certified Security Professional (IP)Network+ CompTIA Certified Network Professional (IP)A+ Certified Service TechnicianWindows, Mac OS, Linux/Unix PlatformHardware/Software SupportVirtualization and Cloud & Storage Concepts (VMware vCenter/ vSphere, Workstation Pro)Cisco Routing and SwitchingMicrosoft SQL, Exchange, Azure, and OfficeSymantec (Endpoint Protection, ITMS/ NS, Backup Exec, Drive Encryption/ PGP) Technical Competencies:Server infrastructures and data-center operations management support with Linux, Windows and Mac OS X Systems.Application installations, patching, maintenance, issue determination, process documentations and review. Disaster Recovery - Equipment installation, monitor network activity, Supporting test activities. Network and LAN Support - Infrastructure Upgrades.Full Disk and Data Encryption - Backup & Replication.Wide Software Distribution across Multiple Office Locations.Project Management - Remedy Incident and Change Management.VMWare vSphere and vCenter.
Listed skills include Windows Server, Help Desk Support, Active Directory, Windows, and 22 others.