Jean-François Claude, M.S.M. Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

• Provides authoritative and expert strategic advice to senior leadership at the Office of the Chief Human Resources Officer and to the Employer and Bargaining Agent Co-Chairs of the Centre of Expertise on Mental Health in the Workplace (CoE) on highly complex “hot” issues and files relating to psychosocial risk factors in federal workplaces and their impacts on workforce mental health and well-being.• Proactively plans, determines requirements and provides expertise and strategic guidance in the development, coordination, implementation, management and evaluation of government-wide internal and external educational and promotional activities and campaigns relating to psychological health and safety in federal workplaces. • Represents, as a key authority and subject matter expert, the CoE and OCHRO in a variety of intra/inter departmental, intergovernmental and public conferences and fora on national and regional stages, in both keynote speaker and panelist roles.• Briefs OCHRO senior executives, bargaining agent leaders and key stakeholders, including Mental Health and Wellness Champions Committee Members and Office of Primary Interest Network members, on the CoE’s educational, promotional and marketing activities and campaigns. • Manages the strategic direction of the Federal Speakers’ Bureau, including recruitment, training, evaluation and retention of volunteer speakers, and overseeing delegated resources assigned to the day-to-day operations of the Bureau.

Ottawa, Canada Area

The Sector Champion, Workplace Well-being and Mental Health provides leadership and support on the development, implementation, monitoring, analysis and evaluation of psychological health and safety activities undertaken within NRCan's Communications and Portfolio Sector, and plays an Enterprise-wide “Ambassador” role as the Sector’s Mental Health Champion. • Provides strategic analysis and advice to the Assistant Deputy Minister and the Sector Management Team on psychological health and safety policies, practices and procedures, through the lens of mental health lived experience;• Serves as Sector Lead on implementation of the National Standard on Psychological Health and Safety in the Workplace, and roll-out of the NRCan Multi-Year Strategy on Mental Health and Wellness in the Workplace;• Creates and assists in the execution of the Sector's psychological health and safety implementation plans, coordinating, monitoring and tracking activities to ensure deliverables and timelines are met;• Leverages internal expertise in Engagement, POR and Digital Communications to position the Sector as an "Innovation Hub" in workplace mental health and well-being;• Maintains a pulse on current events, public discourse and on stakeholder activities, interest and progress on issues relating to workplace mental health and The Standard;• Provides confidential Mental Health First Aid services;• Works proactively and collaboratively with NRCan's Human Resources Branch, to ensure a coordinated, strategic and Digital-First approach to the internal communication and promotion of mental health literacy activities and well-being services;• Plays a leadership role in the Enterprise-wide operations of the Federal Speakers’ Bureau on Mental Health;• Coordinates, prepares and delivers external speaking engagements on workplace mental health and the sharing of the Sector’s best practices in this area; and,• Participates in interdepartmental committees and advisory groups, as needed.

Provides speechwriting, general writing, editing and translation services to the Minister, Deputy Minister and senior departmental executives through the direction, coordination and management of employees and external contractors; Reviews, edits and adapts speeches, speaking notes, Ministerial messages and articles to reflect Government of Canada and Natural Resources Canada key messages intended for a wide variety of general and specialized audiences, primarily in support of public speaking engagements undertaken by the Minister, Parliamentary Secretary, Deputy Minister and/or their designates such as Members of Parliament;Manages the day-to-day administrative and budgetary operations of the Editorial Services Unit, including the supervision and training of staff and management of contracted resources; Develops and implements work unit operational policies, processes and procedures.

Ottawa

Managed the administrative, contractual and budgetary operations of the Public Affairs Directorate, including providing advice on cost efficiencies and monitoring the implementation of efficiency measures within the Directorate, under the Department’s Transformation Agenda and Strategic Operating Review; Provided, through the supervision of a Ministerial Liaison and Events Coordination Team, liaison services with the Minister’s Office, Privy Council Office, the Offices of senior departmental officials and regional offices to secure approvals of a wide variety of communications materials produced in support of Ministerial public announcements and events; Ensured production of communication activities calendars, as well as central coordination of Ministerial event planning and logistical support services; Directed a comprehensive program of media relations activities to inform the general media and media specialists of departmental policies, programs and activities, including providing strategic advice on media relations and issues management to the Minister’s Office and senior departmental officials; Directed the activities of a media monitoring, analysis and news reference service to keep the Minister and senior departmental officials aware of current issues and trends affecting the department, its stakeholders and clients; Provided speechwriting, general writing, quality control and translation services to the Minister, Deputy Minister and Associate Deputy Minister through the direction, coordination and management of staff and contract workersOversaw the delivery of strategic communications advice, planning, products and support services to the Canada Remembers program in Ottawa for commemorative ceremonies and events held in the National Capital Region.

Canada Remembers Program - Ottawa

Managed a team delivering a range of commemorative programming at the national level: Planned, developed and implemented strategic and operational plans to support national commemorative initiatives and events, including ceremonies held at the National War Memorial and Tomb of the Unknown Soldier involving VIPs such as the Governor General, Prime Minister, Ministers, other senior Government of Canada representatives, the Chief of Defence Staff, representatives of foreign countries in Canada and visiting international dignitaries;Provided advice to the Minister and his staff, senior Veterans Affairs Canada (VAC) management, representatives of Central Agency and other government departments (OGDs), National Veterans Organizations, foreign governments in Canada and other partners and stakeholders on commemorative issues and matters taking place in the National Capital Region; Directed the marketing and operation of the Minister of Veterans Affairs Commendation Award Program, the Books of Remembrance program and the Honours and Awards Program, providing policy interpretation and advice on matters such as the newest Canadian Honour, the Bomber Command Bar, and name placement in the 7th Book of Remembrance;Established and maintained networks with a diverse range of partners and stakeholderssuch as Veterans Organizations, representatives of foreign countries, central agencies,OGD and other government agencies;Researched and prepared background material, correspondence, briefing notes and other material for the Minister’s staff and VAC senior managers regarding key commemoration issues in the media, Ministerial Inquiries or matters relating to Question Period.

Managed, on behalf of the Director General, the administrative, contractual and budgetary operations of the Strategic Communications Directorate, including providing advice on cost efficiencies and monitoring the implementation of efficiency measures; Developed and implemented financial monitoring processes, procedures and tracking tools to provide the Director General and Directors with “real-time” financial data in a period of significant fiscal restraint; Coordinated and developed, in consultation with the Management Team, the Directorate’s submissions into a variety of corporate reporting tools such as Quarterly Performance Measurement Dashboards, Reports on Plans and Priorities, Departmental Performance Reports, Branch Operational Plans, and assorted corporate planning documents; Provided, through the supervision of a Coordination Team, liaison services with the Minister’s Office, Privy Council Office, the Offices of senior departmental officials and regional offices to secure approvals of a wide variety of communications materials produced in support of Ministerial public announcements and events; Supervised the Directorate’s social media activities on Twitter through the administration of the department’s Twitter account; Managed the department’s crisis communications function, ensuring the department’s input and participation in – and after-action evaluation of – joint Portfolio, interdepartmental and/or international emergency preparedness / crisis situation exercises;Provided speechwriting, general writing, editing and translation services to the Minister, Deputy Minister and senior departmental executives;Assumed the duties and responsibilities of Acting Director of Public Affairs on a regular basis and for extended periods, directing a staff of 25 in the areas of Media Relations, Ministerial Services and Crisis Communications.

Ottawa, Canada Area

Ensured liaison between the Minister of State / Political Exempt Staff and Senior Departmental Officials within Industry Canada, as well as Regional Offices in Toronto, Sudbury and across Northern Ontario, for the coordination of briefings and ministerial requests; Provided the Minister and/or Exempt Staff with advice and recommendations on policy and departmental issues related to the Minister’s portfolio responsibilities, notably regional and economic development programs such as FedNor, Community Futures, Eastern Ontario Development Fund and Canada-Ontario Infrastructure Programs; Identified emerging policy and departmental issues – through the review and analysis of Cabinet documents, Memoranda to Cabinet, Speech from the Throne, Federal Budget, Treasury Board Submissions, Access to Information requests, Programs and Services Board Agendas and Records of Decisions, QP Digest reports, Minister’s correspondence, media scans and Internet searches – and briefed the Minister and his Staff; Reviewed, researched and edited Briefing Notes, ministerial “Trip Books”, QP Cards, discussion papers, Memoranda to Cabinet, Treasury Board Submissions, news releases, communications plans and Minister’s correspondence to ensure quality control and verify completeness and factual accuracy; Consulted and worked in partnership with various internal and external key stakeholders, including Infrastructure Canada, Privy Council Office, FedNor and COIP Regional Offices, provincial ministries and municipalities; Provided the Minister and/or Exempt Staff with advice on Government of Canada and/or Industry Canada guidelines, legislation, regulations and procedures, including but not limited to Access to Information Act, Privacy Act and the Financial Administration Act; Managed the day-to-day administrative and budgetary operations of the Office of the Minister of State and supervised assigned departmental staff.

Ottawa, Canada Area

Ottawa, Canada Area

Ottawa, Canada Area

Ottawa, Canada Area

Gatineau, Québec, Canada

Ottawa, Canada Area

Toronto, Canada Area

Ottawa, Canada Area

Russell Township, Ontario, Canada