Amazon Account - Senior Facility Operations Manager
CurrentEstablishes collaborative partnerships with clients to devise and implement effective strategies for operational process improvement, contributing to budget optimization initiatives. Administers ongoing employee development initiatives for highly-talented regional teams by facilitating individual goal setting and career milestone planning. Currently, 75% of hiring is from internal promotions, due to an emphasis on employee development. The previous internal promotion rate was 30%. Built and implemented intentional and documented 1:1 learning program in region.- Collaborates with clients to conceive, develop, and execute comprehensive "Return To Office" program, overseeing recalibration of janitorial services to align with new standards. - Determines key contributors within high-performing team for targeted career-growing training, classes, and certifications, fostering internal and external promotions. - Oversees high-performing team to surpass all KPIs and account goals for Class A portfolio space spanning 2.1M sq. ft. - Prioritizes training and mentorship of 62 direct and indirect reports, with consistent focus on identifying and developing key contributors. - Introduces new office layouts and amenities to enhance workplace functionality and employee experience.
