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Change oriented and solutions-focused leader who guides the optimal mix of people, process, and technology to support client-centric sales operations and client success organizations. Utilize depth of experience in retail, e-commerce, loyalty marketing, and martech to drive significant incremental results. Leadership and communication style appropriately balances transparency, sense of urgency, collaboration, and data-driven decision making to enable a culture of success and accountability. Equally adept at leading on-site, remote, and international teams. Additional proven aptitude in business transformation, talent management, operational planning and forecasting, P&L accountability, and product commercialization.
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Chief Strategy Officer (Cso)Modohealth Aug 2020 - PresentImplemented sales, marketing, and strategic partnership functions for innovative healthcare technology startup. -
Vice President, Global Media ServicesCatalina Usa May 2018 - Jul 2020St. Petersburg, Florida, UsAccountable for the service and delivery for Catalina’s U.S. Brand and Retail clients. Catalina’s brand partners represent a broad range of manufacturers, including more than 80 percent of the top U.S. CPG brands that promote across a network of 23k+ grocery, drug, and mass merchant Retail locations. Lead a workforce of 150+ employees, who are responsible for delivering billions of highly-targeted consumer offers that result in $400+ billion in annual retail sales utilizing Catalina’s proprietary in-store and digital marketing channels. -
Vice President, Sales SupportCatalina Usa Jan 2017 - May 2018St. Petersburg, Florida, UsRecruited to rollout a Sales Enablement function to provide ~75 front-line sellers with customized insights, campaign designs and performance & measurement results for established and emerging US CPG brands. Sales Support team comprised of 6 Directors and 44 Business Consultants to support Catalina’s largest market. Model has proven successful and is now scaled across 2 additional markets covering 75% of Catalina’s revenues. -
Vice President, Revenue OperationsProdege, Llc Aug 2007 - Jan 2017El Segundo, California, UsLead Sales Operations, Strategy, and Account Management teams that provide insight, support and direction for 15 Account Executives to negotiate media plans for 200+ key accounts. Forecast, report and analyze revenues, costs and profits for six lines of business. Member of executive team that determines corporate direction on issues such as member base growth and acquisition, new product development, and supporting technologies in order to fulfill client obligations and achieve internal objectives. Aggregate sales pipeline, media proposals and booked sales into monthly, quarterly, and annual revenue forecasts for executive management. -
General Manager, Interactive MediaThe Home Depot Jan 2006 - May 2007Atlanta, Georgia, UsLeader of start-up division to be sole provider of a turnkey advertising solution for the world’s largest home improvement retailer. Created and launched fully functioning business unit inside of ninety days. The launch included draft and agreement of contract terms; full technology platform design, build-out and audit; product specification and design of sales materials; creation of sales management tools; staffing and training of full client services and operations team that was responsible for trafficking, creative, web development, reporting, account management and billing. Reported to President of agency with dotted line to key management within The Home Depot. Post-launch duties included weekly sales updates to The Home Depot, assisting in closing client sales, managing team members responsible for delivering on client insertion orders and corporate revenue targets. -
Manager, Customer Contact StrategyOffice Depot Dec 2001 - Dec 2005Boca Raton, Florida, UsKey member of the team formed to execute the largest corporate expansion initiative in company history, reporting into the Executive Vice President of Corporate Strategy and Development. Developed the strategic marketing plan for the expansion of two core business units into the Northeastern United States. Identified target customers for each business unit and designed customer contact strategy that utilized multiple channel resources and marketing vehicles. Continued to manage e-commerce marketing programs during expansion initiative. -
Implementation Project ManagerEcometry Corp Jun 1999 - Nov 2001Manage multiple system implementation projects, ranging between 25 and 350 end users. Engage with clients’ project teams to determine business requirements, develop project timeline and deliverables. Schedule and oversee onsite client training and installation visits. Provide internal and external teams with project status reports. Post implementation point of contact for clients to report and resolve technical system issues. Lead system analyst team to address client needs during post implementation period. Set priority, agenda, and goals for team members. Serve as escalation point to assist System Analysts with imminent client system issues. Conduct regular meetings to inform client of issue resolution, ensuring that system programming fulfills documented design requirements.
Jordan Felsen Skills
Jordan Felsen Education Details
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Nova Southeastern UniversityMba -
University Of South Florida Muma College Of BusinessManagement Information Systems
Frequently Asked Questions about Jordan Felsen
What company does Jordan Felsen work for?
Jordan Felsen works for Modohealth
What is Jordan Felsen's role at the current company?
Jordan Felsen's current role is Revenue Operations Leader.
What is Jordan Felsen's email address?
Jordan Felsen's email address is jo****@****ing.com
What is Jordan Felsen's direct phone number?
Jordan Felsen's direct phone number is +181383*****
What schools did Jordan Felsen attend?
Jordan Felsen attended Nova Southeastern University, University Of South Florida Muma College Of Business.
What skills is Jordan Felsen known for?
Jordan Felsen has skills like Email Marketing, E Commerce, Online Advertising, Customer Acquisition, Lead Generation, Mobile Marketing, Affiliate Marketing, Analytics, Web Analytics, Digital Marketing, Marketing Strategy, Multi Channel Marketing.
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