• Active Directory management including domain level upgrades, organization of users, groups and objects in a Server 2012 R2 domain. • Planning, testing and implementation of new Windows operating systems for both servers and clients. • Implementation and maintenance of Group Policies to apply settings for approximately 3,000 users, in both VDI and PC environments, spread across multiple sites in the US, and approximately 300 internal and public facing servers, meeting PCI requirements for both server and client baseline standards. • Evaluation of server software patches, service packs, and new applications in a test environment prior to release in live server and client systems.• SQL Administration including backups, tuning and maintenance for versions 2012 through 2019• Day to day support of Windows servers including patch management, troubleshooting and support of 3rd party applications in a heavily virtualized environment. • Implementation of imaging environment for desktops and laptops using Microsoft WDS and MDT 2013, reducing overhead for imaging new computers and maintaining consistency companywide for client configurations. • Experience using Powershell to automate repetitive tasks for server administration and client system deployments such as moving users with roaming profiles to different servers as needed.• Support of various Linux operating systems such as Redhat, CentOS and Ubuntu. • Management of file servers for both roaming profiles and standard network shares, with a heavy focus on security using the principle of least privilege.• Support for escalated helpdesk tickets. Mentoring of helpdesk staff when opportunities present themselves for training/advancement.

Proactive management of server hardware including firmware, drivers and proactive replacement to reduce downtime and ensure uninterrupted network availability. Server software management including testing, service packs and best practices. Backup management including monitoring, testing and optimization using Backup Exec and Windows Backup. Hyper-V Virtual server management including backups, best practices and documentation. Purchasing of Network equipment and Server hardware.Active Directory administration including accounts, GPO, site management and replication.Managed documentation and implementation of volume licenses.

Supported user account management, backups, end user hardware and software in addition to managing day to day support of servers, backups, switches and firewalls.Managed heavy network growth by keeping the network scalable. Monitored expenses and submitted information to finance for yearly IT budgets. Managed documentation and implementation of volume licenses.

Managed day to day support of servers, backups, switches and firewalls in addition to support of account management and end user hardware and software. Implemented and supported a Microsoft Exchange 2003 environment as well as a remote networkat a secondary facility which included 24/7 support of a secure VPN tunnel between locations. Upgraded Exchange 2003 environment to Exchange 2007.

Managed day to day operations of the company end-users, desktops, laptops, printers and peripherals. Analyzed and resolved end user hardware, software, and connectivity issues in a timely and accurate fashion. Support of company PBX .Monitored nightly backups to ensure they completed successfully.

Set up equipment for employee use, ensuring proper installation of operating systems and appropriate software.Active Directory user administration. Analyzed and resolved end user hardware, software, and connectivity issues in a timely and accurate fashion.