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Experienced Customer Success Manager with a demonstrated history of working in diverse SaaS companies. Background in various pre-sales and post-sales roles including Sales Ops, Business Development, and Customer Success. I'm happy when my customers are happy!
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Senior Customer Success ManagerPing Identity Apr 2024 - PresentDenver, Co, Us
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Customer Success ManagerPing Identity Jun 2021 - Apr 2024Denver, Co, Us
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Customer Success ConsultantGranicus Apr 2021 - Jun 2021Denver, Co, Us -
Customer Success SpecialistGranicus Sep 2019 - Apr 2021Denver, Co, UsMy role is to enable a diverse portfolio of clients to engage their constituents using the Granicus platform. I work directly with end users and IT managers to accelerate support resolutions, give data-driven recommendations, provide one-on-one training, and navigate contracting.
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Account Development SpecialistSnowflake Mar 2019 - Jun 2019The Cloud, UsWhat if you could have.... -The performance of Teradata -The flexibility of Hadoop -The elasticity of the cloud -All for 90% less than you're currently spending Come check us out at www.snowflakecomputing.com -
Territory Development RepresentativePing Identity Feb 2018 - Mar 2019Denver, Co, UsPing Identity is redefining identity and access management for the modern enterprise. Ping provides identity management solutions with fast and flexible deployment for complex environments . The Ping Platform includes Single Sign-on, Access Management, Multi-factor Authentication, Directory, and Data Governance.
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Sales Operations AnalystPing Identity Aug 2017 - Feb 2018Denver, Co, UsAs a Sales Operations Analyst, I was a liaison between several of the organization's departments. My goal was to drive sales velocity by improving processes, assisting sales reps with contracting and licensing through salesforce, providing useful sales insight through reporting and analytics, and assisting with deal review.
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Procurement Office Summer InternFlorida Department Of Transportation May 2017 - Jul 2017Tallahassee, Florida, Us -
Internal Audit Financial Advisory Process InternProtiviti Jun 2016 - Aug 2016Menlo Park, California, UsProtiviti is a modern consulting firm providing internal financial and technology audit services for clients around the world. Interns undergo a vigorous two-week training program before being placed on-site at several clients where they provide real consulting work. During my time at protiviti I focused on Sarbanes-Oxley process control testing. -
Office Assistant - College Of Law Placement OfficeFlorida State University Sep 2015 - May 2016Tallahassee, Fl, UsThe Placement Office is the bridge between the College of Law and the professional world for students at the #1 ranked Law School in the state of Florida. The office aids law students at all stages in their professional development, from building a resume to searching for employment and interviewing. It also connects students and employers directly, hosting various networking events and on campus interviews. Office assistants work closely with the Associate Dean and Director and are responsible for various tasks that maintain the office and its functions. Duties include posting employment opportunities in the college's online platform, answering student queries, processing and maintaining documentation, event preparation, and completing general office errands. -
Customer Support AgentTresta Apr 2015 - Aug 2015Tallahassee, Florida, UsTresta is the answering service of the modern age. They offer comprehensive solutions for all types of customer service needs. The customer support agent role requires quite a bit of flexibility as agents take calls from various business types (dental offices, real estate, utility providers, spas, and online merchandisers to name a few) and provide reliable customer service to all callers. Agents represent businesses as they input user information in different online platforms, process product orders, transfer calls, and provide product and service information to callers. -
Deli ClerkPublix Super Markets Jun 2014 - Aug 2014Lakeland, Florida, UsThe Deli Clerk position is centered around two things: customer service and teamwork. Daily tasks include handling deli meats and cheeses, making sub sandwiches, packaging and pricing different food products, taking phone orders, cleaning food processing materials, and managing customer satisfaction. The Publix deli is a fast paced working environment that teaches multitasking and excellent customer service skills.
Jason Fernandes Skills
Jason Fernandes Education Details
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Florida State UniversityEconomics And Finance (Double Major)
Frequently Asked Questions about Jason Fernandes
What company does Jason Fernandes work for?
Jason Fernandes works for Ping Identity
What is Jason Fernandes's role at the current company?
Jason Fernandes's current role is Customer Success Manager at Ping Identity.
What is Jason Fernandes's email address?
Jason Fernandes's email address is jf****@****fsu.edu
What is Jason Fernandes's direct phone number?
Jason Fernandes's direct phone number is (303) 468*****
What schools did Jason Fernandes attend?
Jason Fernandes attended Florida State University.
What are some of Jason Fernandes's interests?
Jason Fernandes has interest in Science And Technology, Education, Environment.
What skills is Jason Fernandes known for?
Jason Fernandes has skills like Brazilian Portuguese, Economics, Customer Service, English, Teamwork, Time Management, Microsoft Office, Powerpoint, Microsoft Excel, Communication, Critical Thinking, Social Networking.
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