Senior Operations Project Manager, Customer Experiences Platform Operations
Current• Support application development teams with AWS cloud infrastructure• Manage internal-facing security and infrastructure projects for the Cloud Operations team• Established a centralized dashboard for tracking progress on concurrent work-streams, increasing project transparency and enabling a quicker response time to emerging issues• Identify work-streams and take ownership to remediate all security issues detected• Develop, track, and maintain milestones, schedules, minutes, status reports, work breakdown structures, action items, and technical deliverables• Lead 100% of CEPO team information security, reviewing existing security protocols, identifying and addressing vulnerabilities• Develop and maintain subject matter expertise through continuos training, collaboration and alignment• Assess technical risks, drive technical remediation, and simplify complex issues to support teams