Head Of Analytics Cdc
Current
Jan 2024 - Present
AeroLeads people directory · profile
José Figueiredo Email & Phone Number
Head of Analytics CDC at Nokia
at
Nokia
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Head of Analytics CDC at Nokia
Location
Lisbon, Lisbon, Portugal
Company size
Who is José Figueiredo? Overview
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Quick answer
José Figueiredo is listed as Head of Analytics CDC at Nokia at Nokia, a company with 157111 employees, based in Lisbon, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for José Figueiredo.
José Figueiredo previously worked as Head of Analytics CDC at Nokia and Care Global Lead for Analytics IP at Nokia at Nokia. José Figueiredo holds Licentiate, Management And Informatics from Instituto Politécnico De Viseu.
Company email context
Email format at Nokia
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Nokia
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Profile bio
About José Figueiredo
My expertise in business management, combined with a strong technical skill set in emerging technologies, has enabled me to implement innovative solutions that enhance customer satisfaction and streamline processes.I hold a Licentiate in Management and Informatics, which has provided me with a solid foundation in both business and technical disciplines. This unique combination of skills allows me to bridge the gap between technical teams and business objectives, ensuring that projects are completed on time and within budget.Top SkillsEmotional Intelligence: Understanding and managing my own emotions, and those from my team.Strategic Thinking: Planning and implementing strategies to achieve long-term goals.Decision-Making: Making informed and timely decisions.Teamwork: Collaborating effectively with others.Conflict Resolution: Addressing and resolving disputes efficiently.Time Management: Prioritizing tasks and managing time effectively.Delegation: Assigning tasks to the right team members.Motivation: Inspiring and encouraging my team.Communication: Clearly conveying information and expectations.Adaptability: Being flexible and open to change.
Listed skills include Pl/Sql, Siebel, Databases, Oracle Sql, and 41 others.
Current workplace
José Figueiredo's current company
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Nokia
8 roles · 19 years
José Figueiredo work experience
A career timeline built from the work history available for this profile.
Care Global Lead For Analytics Ip At Nokia
Jun 2022 - Jan 2024
Care Service Manager Network Performance & Automation
May 2021 - Jun 2022
Technical Support Manager Emerging Business A&A
- Working in Global Care Delivery Center in PortugalDirect reporting and overall coordination to the GCDC Leader. Technology stream point of contact for all Emerging Business/Emerging Products for LAT/NAM/EUR regions.
- Coaching & mentoring team in order to elevate their performance, boost strengthen self-confidence & professional growth;
- Ensure workload distribution of on-going cases;
- Follow-up priority situations; Ensure delivery readiness and the right resources assigned to the tasks;
- Technology point of contact: responsible and having the view on techno KPIs and aligning with the rest of TSM to have a consistent operation;
- Ensure progress of the ongoing cases: handover and distribution per workload and availability;
May 2017 - Dec 2021
Customer/Technical Support Engineer In Global Delivery Centre;
- Acts as first point of contact for customer, receives and validates the case; - Reproduce customer’s problem in test Lab, collecting logs and additional symptoms;- Ensure proper ticket handling, follow-up actions and regular update reporting;- Supports implementation of preventive proposals; - Manages customer communication on case level through the case.
Mar 2013 - May 2017
Consultant
Mar 2009 - Mar 2013
Consultant
Gfi Portugal
CRM team @ Sonaecom for WeDo
Nov 2007 - Mar 2009
2007 - 2009
~2 yrs
Team & coworkers
Colleagues at Nokia
Other employees you can reach at nokia.com. View company contacts for 157111 employees →
DC
Diana Cabezas
Colleague at Nokia
Colombia, Colombia
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FM
Faisal Mirza
Colleague at Nokia
Pakistan, Pakistan
View →
EA
Eshika Agrawal
Colleague at Nokia
Bengaluru, Karnataka, India, India
View →
NA
Nana Ama
Colleague at Nokia
Ghana, Ghana
View →
CG
Clemence Gerald
Colleague at Nokia
Dar Es Salaam, Tanzania, Tanzania, United Republic Of
View →
AA
Ahmed Altaf
Colleague at Nokia
Yemen, Yemen
View →
MT
Malamas Tounas
Colleague at Nokia
Kifisiá, Attiki, Greece, Greece
View →
JX
Jasmine Xue
Colleague at Nokia
Guangzhou-Foshan Metropolitan Area, China
View →
EC
Emilia Csikós
Colleague at Nokia
Hungary, Hungary
View →
BS
Baskar S
Colleague at Nokia
Tamil Nadu, India, India
View →
Diana Cabezas
Colleague at Nokia
Colombia, Colombia
View →
FM
Faisal Mirza
Colleague at Nokia
Pakistan, Pakistan
View →
EA
Eshika Agrawal
Colleague at Nokia
Bengaluru, Karnataka, India, India
View →
NA
Nana Ama
Colleague at Nokia
Ghana, Ghana
View →
CG
Clemence Gerald
Colleague at Nokia
Dar Es Salaam, Tanzania, Tanzania, United Republic Of
View →
AA
Ahmed Altaf
Colleague at Nokia
Yemen, Yemen
View →
MT
Malamas Tounas
Colleague at Nokia
Kifisiá, Attiki, Greece, Greece
View →
JX
Jasmine Xue
Colleague at Nokia
Guangzhou-Foshan Metropolitan Area, China
View →
EC
Emilia Csikós
Colleague at Nokia
Hungary, Hungary
View →
BS
Baskar S
Colleague at Nokia
Tamil Nadu, India, India
View →
1 education record
José Figueiredo education
FAQ
Frequently asked questions about José Figueiredo
Quick answers generated from the profile data available on this page.
What company does José Figueiredo work for?
José Figueiredo works for Nokia.
What is José Figueiredo's role at Nokia?
José Figueiredo is listed as Head of Analytics CDC at Nokia at Nokia.
Where is José Figueiredo based?
José Figueiredo is based in Lisbon, Lisbon, Portugal while working with Nokia.
What companies has José Figueiredo worked for?
José Figueiredo has worked for Nokia, Nokia Siemens Networks, Altran, Gfi Portugal, and Wedo Consulting.
Who are José Figueiredo's colleagues at Nokia?
José Figueiredo's colleagues at Nokia include Diana Cabezas, Faisal Mirza, Eshika Agrawal, Nana Ama, and Clemence Gerald.
How can I contact José Figueiredo?
You can use AeroLeads to view verified contact signals for José Figueiredo at Nokia, including work email, phone, and LinkedIn data when available.
What schools did José Figueiredo attend?
José Figueiredo holds Licentiate, Management And Informatics from Instituto Politécnico De Viseu.
What skills is José Figueiredo known for?
José Figueiredo is listed with skills including Pl/Sql, Siebel, Databases, Oracle Sql, Linux, Windows, Software Development, and Testing.
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