Juan Fernandez Email & Phone Number

Elevated to the Senior Director of Revenue Cycle, Juan's role encompassed a comprehensive review of third-party integrations impacting claims within the system and internal processes. This involved identifying areas for improvement and proposing process changes. Additionally, Juan served as an interim Product Director overseeing the revenue cycle product portfolio to ensure that the prioritization of product feature deployments aligned with operational impacts.

Elevated to the position of Director of Revenue Cycle Operations, tasked with assuming complete responsibility for implementing and supporting revenue cycle modules within HHAeXchange. Additionally, appointed to select and implement an X12 EDI partner to enhance system processing for provider claims processing.

Promoted to a senior managerial position to manage and restructure Tier 3 support, revenue cycle support, and implementation, alongside current responsibilities as a payroll manager.

Recruited as a payroll expert to establish and supervise HHAeXchange's teams responsible for payroll support and implementation.

Recruited to assist in launching a payroll service for existing tax credit clients. In this role, onboarded over 75 clients and helped in hiring and training operational staff.

Miami/Fort Lauderdale Area

Recognized as a top performer in 2015 in multi-module implementation of ADP Major Accounts. Directed the efforts of assigned project teams for integrating ADP's Major Accounts product suite into Workforce Now, covering payroll, time and attendance, general ledger integrations, PTO accruals, and benefits reporting.

Recognized as a top performer in 2014 for expertise in GL integration within ADP Major Accounts. Achieved balance as a top performer at the South Implementation Center for fiscal year 2014 within ADP Major Accounts. Successfully implemented integrations linking ADP's payroll engine with third-party accounting systems for clients with employee cohorts ranging from 100 to 1000.

Miami, Florida, United States

Engaged with numerous insurance companies and agencies across sales and operational functions. Assisted retail clients in selecting insurance products aligned with their risk profiles. Experience spans interactions with mainstream companies like State Farm, as well as carriers such as Assurant Property and Casualty.