Javier Ferrando Pérez Email and Phone Number
Recognized as the 'Most Techie and Hacker' at ISDI and ISDI Ambassador, my career has been a constant evolution from shopping mall management to the forefront of digital transformation. At every step, I have sought to merge technological innovation with traditional business operations to generate sustainable growth and exceptional customer experiences.Shopping Mall Manager with over 15 years of experience in managing and optimizing real estate assets. I have successfully led large-scale shopping centers, developing and executing strategies that increase profitability and customer satisfaction.My career includes managing multidisciplinary teams and implementing advanced CRM systems, significantly improving customer experience and operational efficiency. I am an expert in market analysis, business plan development and marketing, as well as in negotiating with tenants and suppliers.Key skills:Comprehensive management of shopping centers and real estate assets.Development of marketing strategies and profitability improvement.Implementation of CRM systems and loyalty programs.Team leadership and resource optimization.Experience in digital technologies applied to real estate management.Committed to sustainable growth and innovation, my goal is to bring my shopping mall management experience to maximize value and customer satisfaction.
Abogado De Inteligencia Artificial | Especialista En Tecnología
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Abogado De Inteligencia Artificial | Especialista En TecnologíaAbogado De Inteligencia Artificial | Especialista En TecnologíaSpain
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ProfesorUniversidad San Jorge Oct 2024 - PresentEspañaProfesor y mentor del curso de Programa de Transformación digital en la Universidad San Jorge y SEAS -
Organizing CommitteeOrpesa-Inn Congreso Internacional De Ia Sep 2024 - PresentOropesa Del Mar/Orpesa, Comunidad Valenciana / Comunitat Valenciana, España -
SecretarioAi Executive Consulting Jul 2024 - PresentZaragoza, Aragón, EspañaAIEHUB.org es una organización española de alcance global especializada en inteligencia artificial y tecnologías afines. Sus servicios incluyen:- Incubación y aceleración de proyectos innovadores para startups y empresas consolidadas.- Organización de conferencias y eventos con expertos en IA para compartir conocimientos y establecer contactos.- Programas de formación y educación en tecnologías digitales para diferentes niveles.- Consultoría especializada en integración de soluciones de IA para empresas.- Desarrollo de proyectos técnicos y soluciones de IA para startups y partners corporativos.AIEHUB.org se posiciona como un centro de innovación que conecta la experiencia con oportunidades en el campo de la IA, ayudando a empresas de todos los tamaños a adaptarse y liderar la economía digital. -
ProfesorAi Executive Consulting Jun 2024 - PresentZaragoza, Aragón, EspañaPlanificación, desarrollo y creación de la master class "Como hablar con ChatGpt como un experto" para Zaragoza Congresos en ESIC ZARAGOZA.Creación y desarrollo de plan es de formación a empresas e instituciones. -
Presidente FundadorAi Executive Consulting Apr 2024 - Jul 2024AIEHUB.org es una organización española de alcance global especializada en inteligencia artificial y tecnologías afines. Sus servicios incluyen:- Incubación y aceleración de proyectos innovadores para startups y empresas consolidadas.- Organización de conferencias y eventos con expertos en IA para compartir conocimientos y establecer contactos.- Programas de formación y educación en tecnologías digitales para diferentes niveles.- Consultoría especializada en integración de soluciones de IA para empresas.- Desarrollo de proyectos técnicos y soluciones de IA para startups y partners corporativos.AIEHUB.org se posiciona como un centro de innovación que conecta la experiencia con oportunidades en el campo de la IA, ayudando a empresas de todos los tamaños a adaptarse y liderar la economía digital. -
Abogado | Especialista En TecnologíaJavier Ferrando Pérez Sep 2002 - PresentEspañaProveo soluciones legales efectivas y personalizadas. Mi práctica legal abarca desde la representación en litigios y negociaciones hasta la asesoría en cumplimiento normativo y regulatorio.Con el avance de la era digital, he enfocado mi carrera en especializarme en tecnología, lo que me ha permitido abordar los desafíos legales que surgen en este sector dinámico. Esta especialización me ha llevado a desarrollar herramientas innovadoras, como el ChatGPT para reclamaciones de gastos hipotecarios, una solución pionera en España que combina mi experiencia legal con aplicaciones prácticas de inteligencia artificial para empoderar a los consumidores. ChatGPT para Reclamación de Gastos Hipotecarios
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Legal EngineerMilo Ai Jan 2024 - Jun 2024AndorraParticipo en el proyecto de MILO AI como legal engineer, aportando soluciones legales a problemas tecnológicos.Disfrutando con techies. -
Director De OperacionesThinkers Co. Mar 2022 - Oct 2023Zaragoza MadridOperations Director at Thinkersco.com, DothinkLab.com, and DothinkTool.com, leading teams in Madrid, Barcelona, and Zaragoza to optimize resources and coordinate operations. Implemented technological strategies on platforms such as AWS, Google, Hubspot, and Hotjar, improving efficiency and customer satisfaction. Utilized GANTT and AGILE methodologies to optimize teams and skills. Cross-functional experience in IT, legal, analysis, and team management with a 360º business vision. -
Team ManagerArento Grupo Coop. Agroalimentario De Aragón May 2018 - Apr 2020ZaragozaTeam Manager at Arento Grupo Coop., leading departments of fuels, fertilizers, distribution centers, and gas stations with a revenue of 110M euros in 2019 and an EBITDA of 3%. Implemented customer service lines via WhatsApp and Telegram, improving customer experience. Developed and executed CRM and NPS programs, and led the creation of integrated and standardized communication as well as efficient billing systems.
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Founder Of The First Digital Real Estate Administration In Zaragoza.A.G.I. Zaragoza Jan 2011 - Oct 2017ZaragozaPioneer in Real Estate DigitalizationFounder of the first digital property management company in Zaragoza, digitizing 100% of the processes and offering services to 2,500 clients and 60 communities, managing 5M€ in assets. Developed and executed digital marketing strategies using Google Analytics and Ads, as well as loyalty and NPS programs. Led a team of 8 people in a fully digital environment, implementing ERP and CRM systems to optimize management and communication.
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Mall ManagerMulti Mall Management Jul 2009 - Jan 2011A Coruña Y Alrededores, EspañaShopping Mall Manager at Multi Mall Management, responsible for asset management and control. Developed and executed business plans, market analysis, and innovative marketing strategies, improving profitability through local tenants and common area stands. Supervised budget control and the selection and hiring of over 30 employees. Implemented corrective actions to optimize operations and ensure compliance with opening deadlines and conditions. -
Mall ManagerCushman & Wakefield Apr 2007 - Jul 2009ZaragozaShopping Mall Manager at Cushman & Wakefield, leading the project from construction phase to opening. Responsible for planning and executing the organizational structure and operational strategy. Supervised construction and ensured deadlines and budgets were met. Managed a team of 25 people and coordinated with contractors and suppliers to ensure quality and efficiency of the works.Key achievements and responsibilities:Comprehensive planning and execution of the project, from construction to the opening of the shopping mall.Management and supervision of construction, ensuring compliance with deadlines and budget control.Development and implementation of the shopping mall’s organizational and operational structure.Real estate asset management and sourcing of key suppliers.Acquisition and closing of major accounts such as IKEA, PORCELANOSA, and LEROY MERLIN.Achievement of quantitative and qualitative objectives, ensuring high standards of operation and customer satisfaction. -
Mall ManagerKlepierre Apr 2004 - Apr 2007Zaragoza, Aragón, EspañaShopping Mall Manager at KLEPIERRE, managing and optimizing operations in multiple locations, including Asturias, Alicante, and Zaragoza. Demonstrated great mobility and availability, quickly adapting to the company's needs and forming lasting relationships both professionally and personally.Key achievements and responsibilities:Direction and management of shopping centers in various cities, reporting directly to the property.Supervision of work teams of more than 30 people, promoting a collaborative and efficient environment.Preparation, execution, and supervision of budgets, achieving a 2.5% cost reduction.Implementation of innovations such as Wi-Fi zones, leisure areas, and unique campaigns to attract and retain customers.Increase of 9% in customer traffic and a 5% increase in asset income for two consecutive years.Reduction of vacant spaces from over 3,000 m2 to 37 m2, demonstrating effective lease and occupancy management skills.Total mobility and availability to relocate according to the company's needs, allowing me to gain a comprehensive business vision and establish lasting personal and professional connections.
Javier Ferrando Pérez Education Details
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Master En Business Administration
Frequently Asked Questions about Javier Ferrando Pérez
What company does Javier Ferrando Pérez work for?
Javier Ferrando Pérez works for Abogado De Inteligencia Artificial | Especialista En Tecnología
What is Javier Ferrando Pérez's role at the current company?
Javier Ferrando Pérez's current role is Abogado de Inteligencia Artificial | Especialista en Tecnología.
What schools did Javier Ferrando Pérez attend?
Javier Ferrando Pérez attended Esic Business & Marketing School, Isdi, Esade, Universidad De Zaragoza.
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Javier Ferrando Perez
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