Joseph Ferranti Email & Phone Number

Rutgers University

• As a member of the team, I share the University's goal of providing our Guests with an impressive, consistent level of friendly, attentive and responsive service. As an Security Officer Team Member, I am also sincere.
• Initiating a sincere, friendly, and personal greeting to guests as they arrive at the venue entrance, aisle, concourse area or other location.
• Providing guests with helpful directions and/or suggestions, which will enhance their entertainment experience.
• Walk up and down stairs and stand in one place for long periods of time.
• Work outside in all elements of the weather, depending upon my assignment.
• Being as friendly with guests when they are departing as you were upon their arrival.

Bethlehem, PA

• Ensure a safe and fun environment for all staff, patrons, and performers and contribute to the ArtsQuest experience by delivering exceptional customer service with a smile.
• Welcome all visitors to ArtsQuest facilities and provide information about ArtsQuest, its programs and facilities.
• Provide exceptional customer service to all guests, clients, performers/artists, vendors, and constituents; provide assistance as needed.
• Perform safety patrols on respective shift, reporting to supervisor any potential hazards or safety concerns.
• Assist with rules and policy enforcement for festivals and events.
• Assist with weather or incident emergency evacuations.

Washington, New Jersey

• Senior Systems Analyst for Tubes North America (including Canada & Mexico) responding to requests from manufacturing facilities for technical assistance in person, via telephone, and/or electronically (e-mail, Teams.
• Responsible for managing all organization technologies and providing technology support and training. Primary duties include analyzing systems and processes, maintaining workstations (Dell & HP), networks and web-based.
• Maintains a thorough knowledge of the organization and adheres to all organizational standards.
• Ensures technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated.
• Develops and maintains technology policies, standards, and procedures manual; develops and maintains related technology checklists.
• Manages and maintains Microsoft Windows applications and systems including but not limited to Windows 10, Windows Server 2008 | 2012 and Office365 (including Teams, and OneDrive).

Rutgers University

• As a member of the team, I share the University's goal of providing our Guests with an impressive, consistent level of friendly, attentive and responsive service. As an Security Officer Team Member, I am also sincere.
• Initiating a sincere, friendly, and personal greeting to guests as they arrive at the venue entrance, aisle, concourse area or other location.
• Providing guests with helpful directions and/or suggestions, which will enhance their entertainment experience.
• Walk up and down stairs and stand in one place for long periods of time.
• Work outside in all elements of the weather, depending upon my assignment.
• Being as friendly with guests when they are departing as you were upon their arrival.

Rutgers University

• As a member of the team, I share the University's goal of providing our Guests with an impressive, consistent level of friendly, attentive and responsive service. As an Security Officer Team Member, I am also sincere.
• Initiating a sincere, friendly, and personal greeting to guests as they arrive at the venue entrance, aisle, concourse area or other location.
• Providing guests with helpful directions and/or suggestions, which will enhance their entertainment experience.
• Walk up and down stairs and stand in one place for long periods of time.
• Work outside in all elements of the weather, depending upon my assignment.
• Being as friendly with guests when they are departing as you were upon their arrival.

Rutgers University

• As a member of the team, I share the University's goal of providing our Guests with an impressive, consistent level of friendly, attentive and responsive service. As an Event Staff Team Member, I am also sincere.
• Initiating a sincere, friendly, and personal greeting to guests as they arrive at the venue entrance, aisle, concourse area or other location.
• Providing guests with helpful directions and/or suggestions, which will enhance their entertainment experience.
• Walk up and down stairs and stand in one place for long periods of time.
• Work outside in all elements of the weather, depending upon my assignment.
• Being as friendly with guests when they are departing as you were upon their arrival.

New Brunswick, New Jersey

• As a member of the team, I share the University's goal of providing our Guests with an impressive, consistent level of friendly, attentive and responsive service. As an Event Staff Team Member, I am also sincere.
• Initiating a sincere, friendly, and personal greeting to guests as they arrive at the venue entrance, aisle, concourse area or other location.
• Providing guests with helpful directions and/or suggestions, which will enhance their entertainment experience.
• Walk up and down stairs and stand in one place for long periods of time.
• Work outside in all elements of the weather, depending upon my assignment.
• Being as friendly with guests when they are departing as you were upon their arrival.

Morris Plains, New Jersey

Consulting at PfizerThe goals of the Knowledge Management Team:- Increase First Call Resolution at the Service Desk (Help Desk) Level.- Increase resolution rate at the Service Desk (Help Desk) Level.- Provide accurate and relevant resolution steps instantly to save the clients time.- Efficient method to add, update, audit and retire information.- Ability.

Morris Plains, New Jersey

Consulting at Pfizer through Vis.Align & then CompuComThe Help Desk provides first line support for IT inquiries related to business applications. The Help Desk forms the main day-to-day interface between IT Services and customers, and is responsible for creating a good image about the quality and availability of services. Also during this time frame.

Morris Plains, New Jersey

Consulting at Parke-Davis through Vis.AlignIn 2000 Warner Lambert was purchased by Pfizer.Windows 2000 Migration Team. Rolled out Windows 2000 with Office 2000 to about 3000 field users and 200 people in-house.Re-imaged new and existing Dell laptops and desktops with Windows 2000 image. Also customized each machine for specific end-users.Traveled to.

Security Officer Registration Act, Security And Loss Prevention Services, A

Successfully completed the course to obtain SORA (Security Officer Registration Act) license.

Diploma, Information Technology

I attended Chubb three different times to take different courses to help with advancing my technicial skills.

General

Played football.