Murad Fudilat Email & Phone Number

عمان الأردن

Duties and Tasks:- Preparing annual plans.- Reviewing internal audit reports and submitting them to the direct manager.- Submitting proposals related to financial and administrative risks and associated costs.- Distribution of tasks among the employees of the Internal Audit Department.- Managing the time and effort of the staff of the Internal Audit Department.- Preparing audit programs and working papers, following Generally Accepted Auditing Standards.- Providing the staff of the Internal Audit Department with the necessary knowledge and expertise to carry out internal audit work.- Training newly hired employees on company processes, procedures and deadlines.- Summarizing and reporting findings to the Audit, Manager and board committee.- Holding awareness workshops about internal auditing for the company's employees.- Overseeing the tasks performed by the internal auditors.- Providing advice and guidance to enhance the control environment in the company and update work manuals, policies and procedures

- Fieldwork which entails identifying risks and controls, developing an audit program as well as key controls and substantive audit testing across NMB’S department and branches.- Documenting detailed audit working papers.- Recommending and negotiating pragmatic solutions in conjunction with management to improve the control environment.- Liaising with various business areas and management.- Assisting in promoting risk awareness throughout the Group.- Monitoring and following up on corrective actions to ensure their implementation to address control weaknesses.Duties and Tasks: - Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthrough for compliance with documented processes.- Produced and reviewed audit reports for Management and advised on audit recommendations and internal controls.- Planned annual audits and evaluated existing internal controls for internal departments and national offices.- Reported & Assured that quality activities are delivered on time.

Amman Governorate, Jordan

Duties and Tasks:- Provided Microfinance services.- Promoted company brand and unique offerings through personalized customer service.- Collected customer feedback and made process changes to exceed customer satisfaction goals.- Tracked results of various promotional campaigns by gathering feedback from customers and recommended areas of improvement.- Established and monitored customer service standards by employing recognized and comprehensive benchmarks.

الاردن

Duties and Tasks:- Resolved customer complaints by investigating problems and developing solutions.- Analyzed territory and market potential by tracking sales and examining status reports.- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.- Developed and delivered engaging sales presentations to convey product benefits.- Used available training resources to stay up-to-date on product features.- Helped organize stockroom by unloading shipments and performing inventory counts.- Educated customers on new arrivals and future product arrivals to boost future revenue.- Processed payments by totaling purchases and processing checks and credit and debit transactions.- Handled the Online Evaluation Questionnaire to provide feedback on each Cluster.- Handled internal lists, events and updates.