Joshua Fielden Email & Phone Number

Los Altos, CA

IT Consultant specializing in Backups, Disaster Recovery, Data & Server Migrations, Converged Infrastructure and Process & Policy. Currently providing a DR/BCP solution for a Fashion company.

San Francisco Bay Area

• Strategic role defining and validating new Solutions in the Security, IT and Operations spaces for a Big Data/Analytics company. Worked directly with partners, customers and internal groups to define business cases and.
• Worked directly with the CEO/Founder and Principal Technologist to identify and validate target Solutions and associated markets/opportunities and define Requirements for… Show more Strategic role defining and.
• Worked directly with the CEO/Founder and Principal Technologist to identify and validate target Solutions and associated markets/opportunities and define Requirements for Engineering
• With Sales and BD helped design and execute campaigns around these Solutions directed at an Executive-level audience
• Worked in an Enterprise Architect capacity to assist Corp IT with a Services take-back from an outsourced vendor, managing customer facing and internal IaaS & PaaS environments and Disaster Recovery planning Show less

Greater Los Angeles Area

• Inventoried, documented and redesigned a production NetBackup Domain while Architecting a replacement Domain using less hardware and providing significantly more throughput. Worked with diverse stakeholders to.
• Initial environment consisted of 1 Windows Master, 5 RHEL & Windows Media… Show more Inventoried, documented and redesigned a production NetBackup Domain while Architecting a replacement Domain using less hardware and.
• Initial environment consisted of 1 Windows Master, 5 RHEL & Windows Media Servers protecting ~550 Clients and ~200TB/wk to OST, VTL and tape, moved to 1 RHEL Master and 3 RHEL Media Servers
• Using OpsCenter and BASH scripts, provided automation and reporting for compliance and audit purposes.
• Handled general oncall duties for the UNIX/Linux team every third week
• Helped maintain the Hospital FlexPod Solution which provides all clinical desktops within the hospital network Show less

Greater Denver Area

• Took over an existing Data Center Move Practice at a VAR providing Data Center move, inventory and P2V services as well as data and cloud migrations, working the full project cycle from acquisition to design to.
• Technical lead for a team totaling 3 plus up to 15 contractors per engagement for DC Moves
• Helped design and execute the corporate sales strategy around Converged Infrastructure/FlexPod
• Gave presentations and workshops for audiences ranging from individual contributors to CxOs
• Co-built and maintained the iLab, a multi-vendor lab with 2PB of mixed storage (HDS, EMC, Netapp, Oracle), multiple hypervisor (VMware, KVM, Hyper-V) and server (UCS, HDS, HP, Oracle) technologies demonstrating a.

Greater Denver Area

• Worked on Symantec’s Premium Support team performing account-based support for Veritas Storage and Availability products (NetBackup, Storage Foundation) for Fortune 250 Accounts; technical account owner focusing on.
• Worked with Engineering, Support, Sales, Product Management & Marketing groups as… Show more Worked on Symantec’s Premium Support team performing account-based support for Veritas Storage and Availability products.
• Worked with Engineering, Support, Sales, Product Management & Marketing groups as well as Escalation Management teams to drive customer issues to completion by providing workarounds, bug fixes and product changes.
• Was team “fixer”; tasked with remediating many well-publicized outages at some of the world's largest companies while collaborating with internal and external teams to bring technical closure and provide root-cause.

Louisville, Kentucky Area

• Responsible with another colleague for re-architecting and rehabilitating a multi-site NetBackup environment consisting of tens of thousands of clients across 11 tape sites for a Fortune Global 20 company. Worked with.
• Provided day-to-day Tier 4 Operational support for a… Show more Responsible with another colleague for re-architecting and rehabilitating a multi-site NetBackup environment consisting of tens of thousands of clients.
• Provided day-to-day Tier 4 Operational support for a “top 20” NetBackup site
• Provided IT Storage support in a mixed NetApp & HDS environment
• Technical lead for the DR lab, running bi-weekly DR tests with multiple business units in a fully isolated lab environment recreating Production network and services, as well as full operational review & reporting.

Redwood City, CA

• Lead a team totaling 3 responsible for all production, development and infrastructure UNIX services as well as SCM (Perforce) and SaaS hosting services with uptime requirements to “4 9’s”. Worked with multiple internal.
• Responsible for primary vendor relations and management for UNIX and storage vendors, as well as outsourced NOC and… Show more Lead a team totaling 3 responsible for all production, development and infrastructure UNIX.
• Responsible for primary vendor relations and management for UNIX and storage vendors, as well as outsourced NOC and anti-spam/virus processing
• Personally responsible for all NetBackup, DR, BCP, clustering (VCS) and storage (EMC/MTI/Sun, SFFU, SDS), monitoring, alerting, and SLA reporting; wrote the corporate BCP/DR plan
• Performed multiple data and service migrations involving live customer data Show less

Redwood City, CA

• Managed a team of 3 responsible for all backups for Excite production using EDM, Legato and NetBackup, as well as providing internal support for all business units for backup problems and “Tier 5” escalation support.
• Helped monitor and sustain over 4500 servers and 100 Applications (including Load Balancers, Oracle, MySQL, Apache, DNS/BIND, Sendmail, Intermail and custom applications) in a 24x7 environment
• Ran the daily “downtime meeting” operational review interfacing between all Operations and Engineering stakeholders to drive increased Site uptime to goal of “5 9’s” availability for a “top 10” website Show less