John Fierst Email & Phone Number

-Led the Google Marketing Platform Services team consisting of 20+ members, overseeing daily operations and ensuring team productivity through our ticketing system serving over 150 clients.-Successfully maintained 90+% client retention rates by providing exceptional support to our $12M+ portfolio.-Managed numerous client accounts in B2B, B2C, Dining, Retail, & Healthcare resolving complex issues related to Google Tag Manager and the Google Marketing Platform.-Educated clients and team members on Google Tag Manager and Google Analytics best practices.-Led presentations on OneTrust & Cookie Compliance that was attended by multiple departments within the company, resulting in improved knowledge and data compliance.

Pittsburgh, Pennsylvania, United States

-Oversaw the design, development, implementation, & strategy of data analytics solutions.-Led a team of engineers, ensuring data quality and driving data-driven decision-making processes.-Empowered team members to take initiative, be accountable, and to grow within their career paths.

Pittsburgh, Pennsylvania, United States

-Directed data analytics projects, creating and sustaining solutions that supported strategic insights.-Ensured data quality and collaborated effectively with cross-functional teams.

Pittsburgh, Pa

-Successfully implemented and managed Google Analytics and Google Tag Manager to drive decision-making.-Led a team of engineers, ensuring data integrity and optimizing tracking strategies.

Pittsburgh, Pa

-Proactively analyzed and interpreted data using Google Analytics and Google Tag Manager to provide insights.-Partnered with stakeholders to understand business objectives and deliver data-driven recommendations.

New Castle, Pa

-Managed website content and design, created marketing materials, and maintained social media.-Provided IT support and developed web solutions.-Offered a diverse skill set encompassing web development, graphic design, marketing, and IT support.

Sharon,Pa

Web Management and Marketing:-Updated and maintained websites with new products and marketing graphics.-Managed online orders and prepared them for shipment.Product Photography:-Performed product photography for use on websites and social media.Social Media Management:-Managed social media accounts and content.

Sharon Area, Pennsylvania

Graphic Design:-Designed and created print materials for franchise clients.Organizational Skills:-Enhanced organizational skills through graphic design projects.

Greenville, Pennsylvania

Web Design and Development:-Created and maintained high-quality web assets using various platforms and technologies (e.g., IIS, WordPress).-Performed server administration and ensured web security.Client Orientation and Communication:-Collaborated with clients to understand their needs and deliver tailored web solutions.-Provided ongoing maintenance and support for web assets.

Hermitage, Pennsylvania

- Sold powersport vehicles and accessories.- Assisted clients in demonstrations of vehicles.

Hermitage, Pennsylvania

- Created and maintained multiple websites and databases.- Generated over 2 million in internet sales per year through a website I maintained.- Created, and printed sales print and media for our team and showroom.- Created and maintained all media assets.

Slippery Rock, Pennsylvania

- Helped maintain the accuracy of student records.- Helped students with class registration and other paperwork.