• Support the Petro-Canada America sales team, their distributors and customers• Investigate and resolve product application problems by conducting root cause analysis while working with research and development (R&D), manufacturing, production and quality assurance personnel in resolving perceived product quality issues• Conduct plant lubrication surveys, complete using electronic and documented reports• Co-ordinate/lead and support customer acceptance tests and R&D/marketing product development field trials to input into the development, manufacturing and launching of products• Represent Petro-Canada Lubricants as the technical and business subject matter expert for all segment product applications to support sales to grow existing and obtain new business in various segments while developing strong relationships• Develop, modify and present technical presentations and organize and participate in training seminars to customers, distributors, and Petro-Canada staff• Provide industry specific field knowledge to the Sales, R&D, and Marketing departments regarding product performance, customer needs, and industry trends• Work with approved contract labs and our R&D lab to develop and support oil analysis programs• Support original equipment manufacturer (OEM) product approvals and input to the lead technical services advisor for updating of the OEM approvals and specifications databases, completing lubricants cross-referencing and providing updates of the cross-reference database• Provide back-up technical support to other technical services advisors in other geographies and segments as required

Provide technical support to sales team, distributors and end-users by responding to technical/engineering inquiries in the Lubrication industry and assisting with related training.

Completed Basic Training July 2009; Completed Advanced Individual Training August 2009• Perform with a full concert ensemble at high profile military ceremonies and events• Maintain a high level of physical health and fitness in accordance with national Army standards• Complete various administrative duties, including assisting in the completion of financial documents